Utility Watchdog in San Diego
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  • California Public Utilities Commission (CPUC) – “The CPUC regulates privately owned electric, natural gas, telecommunications, water, and transportation companies. The CPUC also regulates the safety of both publicly and privately owned railroad and rail transit companies/agencies, and rail crossings.”
    • Filing Complaints: http://www.cpuc.ca.gov/complaints/
    • Information on the Energy Savings Assistance Program for various electrical utilities including SDG&E, SoCalEdison, PG&E, and others:
    • Proceedings and Related Documents (including ability to subscribe to receive documents from ongoing proceedings): http://www.cpuc.ca.gov/proceedings/
    • Consumer Information, including various state-sponsored discounts and programs to provide access for eligible customers based on disability or financial need: http://consumers.cpuc.ca.gov/default.aspx
    • CPUC Public Advisor’s Office – “The Public Advisor's Office provides procedural information to individuals and groups who want to participate in formal proceedings at the California Public Utilities Commission (CPUC).” http://consumers.cpuc.ca.gov/pao/
  • San Diego City Council Districts and Representatives. – Your City Council Member's office staff can assist citizens with city services, including various utility problems.
  • 2-1-1 San Diego is a facilitator and referral site for a very broad range of public services and programs. Come to UCAN first for utilities issues, but 2-1-1 is outstanding for other referrals and assistance. They maintain a publicly searchable database of over 15,000 community resources, as well as facilitating access to programs such as CalFresh, Medi-Cal and Covered California. From their “About Us” page: “2-1-1 San Diego's mission is to help people by connecting them efficiently to services and provide vital data and trend information for proactive community planning.“ http://www.211sandiego.org/new/index.html

About UCAN

UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.