It seems that we can’t keep up with all the new phone scams that are hitting the phone lines. The latest one we bring you involves the same trickery as the other scams we touched on. But instead of reaching out to you to initiate the scam, the scammers in the fat finger dialing scam wait for you to make a simple mistake--dialing the wrong number.

Taxes, Fees, and Surcharges, three of the most dreaded words in the English language for anyone who likes to communicate by wireless telecommunications service. Federal, State, and Local governments have chosen phone service as a place to charge consumers in order to pay for any number of things. They have also decided to cut the carriers a break and allow them to directly pass through charges assessed to the phone service providers to their subscribers rather than have them pay the cost and then decide how to incorporate those costs into their service plan offerings. In California, the state currently does not levy a state level tax on wireless phone service, but that does not immunize us from a number of surcharges used to support various programs. If you’re a California with wireless service here is break down of the taxes, fees, and surcharges you see every month.

Recently, UCAN investigated Time Warner's decision to charge CPUC surcharges to it VoIP customer despite no regulatory mandate to assess those fees.

Shhh. Do you see it? Over there? It's hiding between December and March. Quiet down! You still don't see it. Crickey! You just scared it away!

Since finding a Water Department billing policy isn't something you'd normally call Steve Irwin or Jeff Corwin to handle, UCAN can help you track down something that's just as clandestine as the poisonous yellow-bellied ratus-hikus snake: the elusive Winter Monitoring Period.

Starting January 1, 2010, Cox customers will see a slight increase in their monthly bill. Cox is both charging a new fee, the Regulatory Cost Recovery fee, and raising an existing fee, the Universal Service Fund fee

The FCC recently sought comment concerning what actions need to be taken to ensure consumers of wireless, broadband, and video services are well informed about: the costs associated with the services; the contracts consumers must enter into; the charges for which consumers are billed; and the methods for resolving billing issues.

UCAN's federal class action complaint against Sprint Nextel (aka Sprint Solutions) for illegally billing customers taxes, fees, and text message charges on data services plans.