Check out UCAN's new consumer resource to help prevent unsolicited or SPAM text messages!
FCC
Unsolicited or SPAM Text Messages
Despite continuous improvements to the technology, wireless companies have not found a way to stop unsolicited or SPAM Text Messages. There are a few solutions out there that each of the companies allow. Here are the steps you can take with the 4 largest wireless companies to help stop unsolicited text messages.
FCC Communications Consumer Protection and Empowerment Proceeding
The FCC recently sought comment concerning what actions need to be taken to ensure consumers of wireless, broadband, and video services are well informed about: the costs associated with the services; the contracts consumers must enter into; the charges for which consumers are billed; and the methods for resolving billing issues.
AT&T tells the FCC Google Voice is blocking calls illegally
AT&T and Google are currently engaged in an ongoing dispute about the rejection of the Google Voice iPhone application. Last Friday, AT&T pushed the spat further by filing documents with the FCC saying that Google Voice violates government Internet policies.
How FCC Chairman's net neutrality proposal will affect broadband, cell phones, and an "Open Internet"
FCC Chairman Genachowski has proposed six net neutrality principles be adopted as rules by the FCC. This welcome sign for an "Open" Internet could effect everything from your home Internet Service to your cell phone and broadband data card service.
But this is just the first step. Learn about what the FCC Chairman proposes and how it affects your Internet service.
Ban on annoying telemarketing robocalls starts Sept. 1
Those annoying prerecorded telemarketing calls are about to become illegal and violaters will face stiff fines. MORE
AT&T and Apple "respond" to FCC questions about the rejection of Google Voice app for Iphone
Questions raised by bloggers and online media about AT&T's role in the rejection by Apple of an Google Voice app for the Iphone, have prompted the Federal Communications Commission (FCC) to ask the three companies "what gives." To its credit, it is good to see the FCC asking questions under the new Obama Administration. MORE
You say competition, I say oligopoly: Time Warner has "effective competition" in San Diego according to FCC
The FCC has revoked any need to regulate basic cable rates in many parts of San Diego for Time Warner.
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Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
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