Check out UCAN's new consumer resource to help prevent unsolicited or SPAM text messages!

AT&T and Google are currently engaged in an ongoing dispute about the rejection of the Google Voice iPhone application. Last Friday, AT&T pushed the spat further by filing documents with the FCC saying that Google Voice violates government Internet policies.

Questions raised by bloggers and online media about AT&T's role in the rejection by Apple of an Google Voice app for the Iphone, have prompted the Federal Communications Commission (FCC) to ask the three companies "what gives."  To its credit, it is good to see the FCC asking questions under the new Obama Administration. MORE

UCAN has won important consumer protections that will minimize International Roaming fraud for AT&T wireless consumers when traveling abroad.

Whether you are the victim charges incurred on a stolen or lost phone, or you simply have charges for calls you did not place, UCAN's case against AT&T (for unauthorized International Roaming charges to customers who visited Ethiopia) was brought to reinforce your rights; you are NOT responsible for unauthorized International Roaming charges under California law.

AT&T will now have to provide basic consumer protections that will prevent International Roaming fraud, and allow customers to control the services they use.

Read more about the new consumer protections won by UCAN!

A new federal lawsuit¹ in the U.S. District Court for the Northern District of California details how Cingular's advertising claims of being the carrier with the "fewest dropped calls" lured consumers to Cingular's service. The complaint explains how these advertising claims were made while Cingular was in fact one of the worst wireless providers in many major markets. At UCAN, Cingular(now AT&T) is one of the companies consumers complain of most. You can see UCAN's various actions against Cingular here and here. If you have a complaint about Cingular, let our fraud squad help you out by clicking here!

"According to Kaltwasser's complaint, filed in the U.S. District Court for the Northern District of California, Cingular misrepresented the findings made by Telephia, a data provider for the telecommunications industry.

Cingular conducted a widespread ad campaign based on what it claimed was a study by Telephia that rated Cingular as having the fewest dropped calls of any wireless carrier in the country.

In fact, Kaltwasser alleges, Telephia actually concluded that Cingular did not have the fewest dropped calls in several major markets, including New York, Chicago, Houston and Los Angeles.

Moreover, independent studies by two other companies, J.D. Powers & Associates and Consumer Reports, found Cingular to be the worst or one of the worst carriers in dropped-call performance, Kaltwasser says."

Read the whole story by clicking here!

Kaltwasser v. Cingular Wireless LLC, No. 07-0411, complaint filed (N.D. Cal. Jan. 22, 2007).

Finally, under orders from the FTC (Federal Trade Commission), AT&T is offering stand-alone broadband service ($20 a mo.) to people who don't want to pay AT&T's ridiculous bundled rates. But as this article from the San Francisco Chronicle shows, consumer advocates, including UCAN's Michael Shames, are underwhelmed by AT&T's latest effort.