I was already well aware that Cingular Wireless really sucks.

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If I move to another country outside the USA can I get out of my at&t contract?

A Csr said I could by providing a bill from the country with my name on it but i have not found that in writing.

i don't like it.

I'm sorry to hear you got scammed by CIngular but you must realize that things such as this one happen everyday to other phone companies as well. My mobile provider charged me 30$ more for mobile internet. I called them and they apologized saying I should pay the entire sum and not pay for the next months. Well, now I'm holding another 30$ bill for mobile internet.

Cingular Wireless is my favorite store.....I usually buy my cell phones & wireless accessories at most discounted prices from this store......!

Hello,

I have been experienced the same problems. Not even my contract was extended with 2 years without me knowing it, but when I wanted to quit after the standard period they say I will have to ask this with 6 months before these 2 years. If I don't do that I can stop the contract only if I pay $500. I think we should avoif these guys in the future.

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I purchased an additional cell phone last at full price so I could have two lines on my account, which was on a month-to. I was told I would only have to pay $20 extra for the additional line, and that since I was paying full price for the phone I wasn't starting a new contract. When I received my bill the next month, I was billed about $50-60 for two plans! I called cingular and had it fixed (or so I thought) so that I would only be billed for a family plan. The representative didn't mention anything about starting a 2-year contract. Today, almost 1 year later, I called to cancel my account and the representative said I have to pay a $175 termination fee. I was told that although I never signed a contract, there was a verbal agreement in the store (lie #1) and I also made an electronic agreement when I set up the phone by pressing buttons (lie #2). I am really upset. I filed a complaint with the Better Business Bureau but I don't know if it will do any good.

Thanks for reading this.

--Annie

I not like cingular wireless, poor service, unfulfilled contracts, Cingular Wireless promotes itself as a company of "self-expression" and flexibility, yet they exhibit none.

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My 80 year old mother entered into a Cingular wireless contract about 2 1/2 years ago. She has rheumatoid arthritis and a multiplicity of other maladies. She was unable to see or push the numbers on the phone and didn't have any reception at her home at 15 Cadiz, Rancho Mirage, CA. She complained bitterly to me about the phone. I called Cingular to cancel and they said it would cost about $150. My mother refused to pay (she's on a limited budget). After wrangling with Cingular, I started paying for mom and took the phone. It has never worked well (I live 10 miles north of Evanston, Wyoming) and I've tried to cancel the contract before. The phone stopped working and, well...I won't go on. It's just been horrible. On Friday we finally just canceled the contract. They said they're going to bill me over $500 for the three phones being canceled. They've moved the contract renewal date on me (because I called to complain the phone didn't work). It's just a mess. I was thinking of filing a complaint in our state District Court but everything I've read is pretty disappointing (vis a vis the ultimate success of such a complaint). The complaint would only be a nuisance to them. The most viable of my causes of action may be the obligation of good faith imposed by the UCC, false advertising (regarding their network and dropped calls) and the restraint of trade aspect of their punitive cancelation fees.
Do you have any advice?

Tom