American Home Craft has been reported to us as misrepresenting cost savings and finance charges, underselling solar systems by seeling small systems when customers need larger systems, high-pressure sales tactics where salespersons refuse to leave homes without signed contracts, targeting seniors in marketing operations, and failure to respond to customer inquiries.

American Home Craft, Inc. has a C- rating by the BBB, which notes 34 complaints filed against the company.  Previously, it was known as Thermoview.  It had a myriad of complaints as well. The BBB report shows numerous phone numbers and a detailed report.

It is listed as active on the State Contractors Licensing Board website.  Bradley Alan Smith is listed as the RMO/CEO and was also listed as such when the company name was Thermaview. UCAN had received complaints about both Thermaview in the past and American Home Craft, Inc.

Currently, UCAN is working with a homeowner who was pressured into signing a contract with the company.  The homeowner sent a certified letter asking American Home Craft, Inc. to cancel the contract.  In response to the homeowner's request, the compamy sent a letter stating that if the company was not allowed on the property within 10 days of its letter, the company would charge one-half of the contracted amount. 

Check out all contractors with the State Contractors Licensing Board, at www.bbb.org, and do a keyword Internet search using the company name and complaints.  You will be better prepared to make wise decisions.  Do not let anyone force you into signing any papers without having had the chance to fully read what you're being asked to sign.  The mark of a company with totally honest intentions might be to tell the salesperson you must show the paper work to your attorney first and watch the reaction.