National Energy Rebate scheme
THE FOLLOWING IS AN E-MAIL CORRESPONDENCE BETWEEN UCAN's EXECUTIVE DIRECTOR (in black) AND THE CEO OF NATIONAL ENERGY REBATE CORP (in blue). IT ENCAPSULATES OUR CONCERNS ABOUT THIS SCHEME AND THE COMPANY'S RESPONSE. OUR ADVICE: "BUYER BEWARE." WE FURTHER RECOMMEND AGAINST DOING BUSINESS WITH RETAILERS WHO USE THE NATIONAL ENERGY REBATE SCHEME.
First: The website is not designed to fully explain the program. It is there to help someone contact us for more information and provide a basic overview of the program. We do no marketing, advertising or promoting of our website. Consumer's typically find it when they have received our brochure and a full presentation from a NERF Dealer. We do not want the website used to fully explain the program because that leaves too much room for mis-understanding. We expect, contractually demand, train and test our Dealers representatives to fully explain the program IN PERSON, provide literature, discuss slippage, provide Sample Voucher and explain the claim process at the time of estimate/sales presentation to the customer. Also, they are to complete the Consumer Checklist after explaining the program to ensure that the consumer understands the program. Further, this is all to be done at the beginning of their entire presentation, before they start explaining their own products and services. IF a consumer decides to purchase that day, they also sign the Accept/Decline Offer form which further states that they have received brochures, sample vouchers, etc., and agree to the terms and conditions. Don't you agree that this is a MUCH more reliable method of explaining and ensuring understanding by the consumer rather than HOPE that they understand the website and don't have a Trained and Tested representative there to answer and explain other questions in person?
1. What is involved in the "claim up to $21,000.00 won't you?" talked about at http://www.nationalenergyrebates.com/program.html. What determines the cap? Could it be less, and why? Given that "there can be no way the fund is depleted and it is mathematically and financially sound", how could the individual not receive "up to 100%" of their rebate? (as referenced at http://www.nationalenergyrebates.com/faq.html)
3. Why do you require the form to be sent via registered mail? Why not confirm receipt via e-mail or letter?
4. What are the details behind the "questionnaire" that one fills out to determine their eligibility?
5. At http://www.nationalenergyrebates.com/instruct.html you refer to terms and conditions "below" yet, they are not posted on your web site. Where are they?
These are just a few of the questions that we have about your offer. But, frankly, any offer that gives a customer only 30 days (47 months hence) to claim the rebate suggests that you are counting upon customers to forget......and that, alone, is questionable.
Regards,
Tim Stubbs
CEO/President
National Energy Rebates
Toll Free: 888-422-0606
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NERF in Arizona
I'd be in for any Arizona-based claim. I used it for 3 remodels and was certainly expecting that money back. I found out about it when my rebate package was returned and I went online to look for another address, thinking the change notification just hadn't made its way to me. Oops.
laughswithcrows@gmail.com
Anybody Pursuing Lawsuit to Recoup the 92%?
My husband and I are also victims of this NERF scam. Instead of $10,000 we are supposed to get only $800. I feel sore and indignant. It was supposed to help us pay for the mortgage. I know we wouln't have built that sunroom if we were not to get that $10k back. Is anyone pursuing lawsuit against Royal American Sunroom located here in Everett, WA? We have purchased the sunroom from them because they promised that we will be getting $10k back. Since they "promised," I wonder if we can sue them to recoup the $9200. If anyone who resides in WA is suing for the 92% of rebate, please let me know at jhkim7264@hotmail.com
IT'S MY MONEY AND I WANT IT NOW!
Please count me in, as yet another victim, on any efforts to obtain justice in this matter. I live in Spokane, Washington. I'm not sure where to go to get an answer on who I should contact regarding pursuing this; our local Attorney General? A small claims suit against the now defunct company in Colorado? A small claims action against Tim Stubbs who USED to live in Colorado? A small claims action against Susan Duran, who, from what I can find on the net, is working in ACCOUNTING!! for Grand West Kia in Grand Junction? A class action of some kind? Anyone get any answers yet??
Let's band together and DO SOMETHING about this!! PLEASE contact me.
sdrummond@spokanecounty.org
Portland is claims administrator for the 4.6 million
My husband and I were also were taken as part of the scam. We filed with the attorney general in the state of Washingon at the same time filing with NERF. If it smells like a rat, it is a rat.
Information I received today by the Portland Office who was the winning subcontractor to the Attorney General of Colorado Dept. of Law was that by accepting the distribution check from them, does not confine us to any other distribution by suits filed in other states.
We live in the State of Washington, and I will pursue this... NERF was based in the State of Colorado.
Timothy Stubbs walks away with a healthy 4 million dollars. Scam on top of a scam. Slime.
is this real?
I got a letter from the State of Colorado stating that I might get 8% of the rebate. If I file with the Portland administrator will they pay that amount ($320) and will I forfeit my rights to the $4,000 I expected and was promised?
Is this for real or is it a continuation of the NERF scam---I am in Washington State and unsure whether to believe the letter from the State of Colorado.
NERF Scam
I am thankful that someone formed the claim against NERF as I followed every single detail to the letter to recieve my rebate. When it never arrived, and no one responded to my letters, I gave up. I am shocked to see others were taken for so much money! My rebate was meant to be only $500. I'm so sad for those of you with thousands in the balance. Best wishes to you and I hope you get all your money back!
Scam Settlement
So, we are being offered $480 in place of $6,000. We were just reaching that period where we could apply for the $6,000 when we received the letter from the CO Atty General also.
Do you believe there is anything further we can do to regain some (or all) of these losses? If not, we paid $1,000 per window for 8 windows. Should have went to Sears of Menards. Very disheatening news!!
NERF scam
We too are victims of this scam. We purchased very highly-priced windows for our home four years ago. The only reason we paid the higher price was because of the promise of the NERF refund - almost $6800. The retailer we bought the windows from tells us they are not part of this scam; however, they were enticed by Mr. Stubbs to offer the NERF rebates to lure customers to accept the higher price products. I really feel the retailer must have received some kind of 'kick-back' for their participation in offering the NERF rebate. The rebate was the only reason we decided to pay more for our windows. Now, this is the month I would be normally mailing my second half rebate request. However, the letter we received from the Colorado AG office advises us we'll receive only $540. What a crock. I wish they would persecute him, hang him upside down, sell his personal property, whatever it takes to recoup the money he has stolen from us and everyone else.
dealer kick back
Dealers did not receive a kick-back in offering the NERF rebate. The dealers were required to pay 15% of the total contract to the National Energy Rebate Fund. The dealers were also scammed to the tune of big bucks, with no recourse to get any of the money back they paid into the program. All of the dealer money went directly to NERF to fund the consumers program. In addition to the 15% dealers had to pay NERF many dealers are being sued by consumers. Dealers are also big victims of this scam.
NERF scam
We are yet another victim of this scam. With $42,000.00 dollars in refunds due back I was wondering if anyone has tried to pursue
this further with a private lawsuit.
NERF Scam
My husband and I are victims of the National Energy Rebate Fund (NERF) scam. We remodeled our house about 4 years ago thinking we will be refunded $16,000 of what we put in. However we received two separate letters from the State of Colorado saying that we will only get 8% of the amount. Anyone interested in forming class action lawsuit? Please email me a chungyu.lin@hotmail.com
NERF
Yes, on the class action lawsuit. I just found out today that my mother of 87 years was duped. She is due $10,000 on a rebate for a sunroom installed by Royal Solariums.
You may contact me at 503-516-6304 or judith_lucke@hotmail.com
Judith Lucke
NERF SCAM
Really, what can we do; what are our options? Do we need to file suits? If so, with who and for what exactly? I'm legally challenged!!
Rebate
I too have been scammed by the National Energy Rebate Fund. I am due a rebate of $10,650.00 and will not receive it. My wife and I got our new windows put in just because of NERF. Now, get this: My wife died four months after we had our windows put in so I sent a letter to the Fund Administrater (Susan Duran) to have my wife's voucher transferred to my name. I received a letter from her that stated in part: "The rebate Program works on the principal of "slippage." Slippage is a predictable event that occurs when people fail to comply with the terms and conditions necessary to redeem..." According to the letter death is considered slippage and therefore they won't transfer my wife's voucher to my name.
My wife died 44 dyas after getting sick so I'd like someone to tell me just how the hell that was predictable!!! I was going to send my wife's voucher in and demand the money but the website said I would probably get the vouchers back so what's the use. Anyway, I am out that money which was going to be used to pay off the windows.
COLORADO VS NERF - 8% OF ORIGINAL EXPECTED
I just received a letter from the state of colorado with a release form to receive 8% of my rebate. "Due to the unlawful conduct of the Defendants, the payment you are eligible to receive is in all likelihood significantly less than the rebate promised to you by NERF".
newspaper article
I got stuck without my 4K also, did some poking around and found this article. time to file with the colorado AG office...
Grand Junction newspaper
Former Grand Junction man fined in energy-rebate probe
By Amy Hamilton
Tuesday, January 19, 2010
A former Grand Junction man has been fined a default judgment of $100,000 by the Colorado attorney general for defrauding costumers of rebates they were promised for purchasing energy-efficient housing materials.
Tim Stubbs, former owner of National Energy Rebate Fund, also will have to pay back the $4.2 million he collected from more than 14,000 customers through the company, the Attorney General’s Office said.
The judgment comes after Stubbs did not answer to a complaint filed June 12, 2009, that he violated the Colorado Consumers Protection Act.
According to the Attorney General’s Office, Stubbs persuaded consumers to purchase higher-priced housing items such as siding and roofing “by offering them false hopes that they have a fair opportunity to obtain a substantial rebate,” the complaint read.
Some $4.4 million remaining in an escrow account set up by Stubbs at Christina Bank will be turned over to the Colorado Department of Law and distributed to consumers according to their level of participation in the National Energy Rebate Fund program.
Stubbs placed $4.6 million in the account to pay consumers who participated in the program.
The department also will subtract costs of administering the money and legal fees. It also will be shared with consumers from Wisconsin who were some of the company’s victims, the judgment said.
Stubbs misrepresented the likelihood that customers would receive a rebate, the Attorney General’s Office said, and the terms and conditions of the agreement were not as easy to understand as Stubbs’ company purported them to be. Also, the office said, the scheme was not a way to promote energy efficiency, but a way for companies that Stubbs worked with to sell higher-priced items to customers.
4-wheeler rebate
We purchased a 4-wheeler from a company in Orifino, Idaho. At the time of purchase there was to be a 4,000.00 rebate after 47 months. I was told the company had problems someone else was taking it over and was given the Wisconsin # who advised me that they could not help us as we were not Wisconsin residents. Does anyone out there know who is handling the rebates from Idaho. We called the state said our only recourse was to file a complaint against the company who sold it to us. They're not the ones at fault. Can anyone help????
4 WHEELER REBATE
I live in washington state and bought two quads. One in September 2006 and one in January of 2007 From The Arctic Cat Dealer in Carson, WA. Which moved to Hood River, OR. Mailed off the first with ALL THE APPROPRIATE INFO Aug 17 and it was returned as udeliverable on Aug 26. I think getting ahold of the attorney generals office of Colorado is a must. Hard to believe people can cheat hard working folks for greed.
P. Sanford
4 wheeler rebate.
I also have a rebate coming for a Honda 4 wheeler purchase. This is out of utah. Sure would like to know
where to go next???
got scammed
I was scammed also sent in my paperwork as I was instructed, letter returned as undeliverable after 15 days. After reading all the statements I was totally suprised. If anyone has any suggestions as to what we can do please reply. I got a letter from Susan Duran telling me this was a reminder.
national energy rebate scheme
in may of 2005 we purchased a spa from Florence Hearth & Patio which we paid cash for. we sent in the first paper work when we were suppose to by registered mail and received our signed card back, it was signed by S. Duran. We waited and at the right time we sent in the rest of the paper work by registered mail to receive our $15,00.00 and it was returned to us as undeliverable and not forwardable. The phone number we have is also no longer any good. this whole nerf is nothing but a scam to cheat honest people out of money. we are contacting an attorney and will also enter a complaint with the attorney generals office in Oregon and will contact the attorney generals office in Colorado. There has to be a way to stop these crooks from cheating people and living high on the hog on our money.
It's a scam
My husband and I purchased a patio cover in 05 were did the paperwork perfectly and also received a letter from S. Duran. We waited and sent the paperwork registerd mail and received it back on Aug 15, 2009 as undeliverable and not forwardable. The phone number is disconnected. I guess from reading all the e-mails this is a scam and we need to ban together and find these people and get them to either pay all of us or get them thrown in jail. I too will contact the company we purchased it from and also the Attorney Generals in Colorado. Lets see what happens.
It MUST be a scam!!!!
We too sent our paperwork in exactly as we were supposed to. 2 weeks later, we received it back in the mail undeliverable and not forwardable. What's the deal? We waited 4 years to get our money back! Now I'm very upset about this! What are we supposed to do. Our 2 year reminder letter was signed by Susan Duran - anyone know her?
Windows of America of Portland, Inc.
Well, now it is March 2009. After spending $12.79 to send my claim to NERF I find out it doesn't exist. Not to mention waiting four f*^&ing years and doing everything perfecting to collect the rebate. Ha. Anyone have any new information?
Tim is living in Costa Rica
Tim is in a million dollar home in Nosara, Costa Rica. He tried to rent my house for a year and I googled him. I did hear he rented another house down there. Living the good life with your money.
It appears that you are not
It appears that you are not alone--I figured that this scheme was too good to be true! Where do we go from here? I just filed my claim and had my material returned to me.
File a claim online with the
File a claim online with the Colorado Attorney Generals office . We did and they called us and stated that they had gone to court and there will be some sort of money coming back. Probably not the whole amount but something. Will see...
Filing with the Colorado's Attorney Generals Office
I am too a victim of the rebate scam. I sent my paperwork to the Attorney General in Colorado back in October. Sent the papers via certified mail. Know the papers were received as they signed the card and I got it back. Otherwise, I have not heard anything from the Attorney General's office. Why do some people get a response and others don't?
Stubbs
I saw in a Vail newspaper posting that SOB Tim Stubbs was in Costa Rica or Panama. Why cant the Colorado AG sell his $700K house and pay us back? I'd give up my $5K just for the chance to kick his little ass!
NERF scam
I sent my paperwork by registered mail in October. I received the return receipt back, which was signed by Susan Duran, the same person who sent the 24 month reminder and their change-of -address. I waited 10 weeks, and after no response, I sent a certified letter requesting a response from them. The certified was returned to me as 'undeliverable, unable to forward'.
I filed a complaint with the Attorney General of Washington State, but their attempts to contact the company were also unsuccessful. If anyone knows a way to contact these people, please let us know. The Attorney General will proceed, if they can be found.
Same think
I am running into the same problem. I received my paperwork back shortly after sending with wrong address, I sent it to the address that Susan Duran sent I then sent it to the National Energy Rebate Fund, Inc. on the 15th and got on line today to check the registered letter number and found that it is also being returned for lack of correct address. I plan on going to my Attorney General as well in Oregon State. I don't know about you but I want my money!
National Energy Rebate Fund
Is there a class action lawsuit against NERF?
Also, does the merchant who sold me my windows have any liability in this matter? We were supposed to get an estimated $14,000 rebate in February 2010.
Where can we contact Tim Stubbs? Nerf's phone is disconnected and there e-mail no longer exists.
NERF
NERF is bankrupt and no longer in existance. Good luck, there's not much we can do from what I understand, at least at this point.
NERF Scam
I had the exact same problems. I did all the proper steps at all the proper times. Two letters ago to Susan Duran got me a reply that they were "having legal problems" and my rebate was due shortly. Followed that letter up with another and was returned by the Post Office. Where did they go? I also contacted the Washington AG and got the same response that they could not be found.
If anyone gets an address please post! Has anyone tried Small Claims Court? I was going to, but where would you serve the papers?
Help !
Stubbs
You can still contact brother MAtt Stubbs at the number listed,
NERF
Tim Stubbs home
265 Red Rim Dr
Grand Junction, CO 81507-1155
(970) 255-0619Type: Land Line
Provider: Qwest Corporation
Location: Grand Junction, CO
Matt Stubbs
404 Saddle Ct
Grand Junction, CO 81507-3309
(970) 245-3536Type: unavailable
Provider: unavailable
Location: unavailable
Incorporated by Matt Stubbs and Tim Stubbs, National Rebate Fund, Inc. is located at 3202 Snowberry Ct Grand Junction, CO 81506. National Rebate Fund, Inc. was incorporated on Monday, February 28, 2005 in the State of FL and is currently not active. Willis E. Stubbs represents National Rebate Fund, Inc. as their registered agent
Contact
Do you know if any one has made contact with Tim Stubbs or Matt Stubbs? I myself just had my paperwork sent back due to the lack of company existing in Grand Junction, CO. Was wondering if these two individuals are approachable or if I need to get the authorities involved.
NERF
I think I'd serve my contractor that got me into the program first with the promise of the voucher system.
Contractors also victims of NERF Scam
Is there a class action suit for the contractors who were also defrauded by Tim Stubbs and his NERF Scam. Contractors also believed in the rebate and have lost valuable customers and thousands of dollars because of that slime bag.
rebate check
I sent my rebate stubs in for my last rebate check, which we never got the first. When I sent it in registered mail, which they recieved because I got the return card. I waited for 12 weeks, then sent them a letter, guess what, the letter was returned with a no forwarding address label on it. They must have shut the doors and not told anyone. Sorry folks, they aren't there anymore.
NERF
Lynn, which address did you use? I have a letter saying they changed addresses in April of "05, the link of their web site says another one, so that makes a total of 3 different address i have.I can e-mail what i have if you. Which one address did you use?
nerf
I recieved a letter on how to file my rebate 10-2-2005. The address on the paper is
Fund Administrators, L.L.C.
2139 North 12th st. Unit 8
Grand Junction, CO. 81501
Reading everyones headaches is making me nervous Im due to send mine in sept. 09
Susan Duraw signed the letter.
4-wheeler rebate scam
I am trying to request a rebate on a 4-wheeler we purchased in 2006. After reading the comments, I don't feel very optimistic. Did you have any success when you tried in Sept of 09? Should I give up and stop wasting my time? Thanks for your comments.
Peggy
peggy@cuzipp.com
Fund Administrator Grand Junction Colorado
We received a letter in May of 2005 changing the address to the same one you posted. Bought a hot tub in 2005 and sent in all of the appropriate paperwork over the years. Sent in to receive our rebate and the registered mail 6 Apr 09 and it was returned for bad addess.
address
I used the address they sent me saying they changed there address in 2005. I just think they closed up shop so they don't get caught.
National Energy Rebate Fund
Do you know if there's any way to get the money I've been promised. I submitted my parperwork in July for $42,000 for both my wife and me. In September, I talked to a lady that said I had to wait until the end of September. I called and left messages about 2 weeks ago and now I'm not getting any response. The phone number isn't working now.
The reason it isn't working
The reason it isn't working is because they closed up. My letter was returned with no forwarding address on it.
I to submitted my paperwork
I to submitted my paperwork in September for 7,000. I talked to a lady in October and she said I had to wait 6 to 8 weeks from November. I have not received any response and have also called the number and it is no longer in service. I think this rebate program is a scam.
Address
Tim leaves a phone # that no one will answer. How about an adress to this place.
Why is it so hard to find an address for Him. Is thier really such a company?
Scam Pellet stove
Once again lied to. I did everything the paper work told me to do, even a name and address change. Where did this information go? I was right on time and completed all paper work. Olny to get back my envelope saying it was an undeliverable address. This cost me $10.00 every time to send something registered mail. I am not rich witch is why I tryed this. NEVER Again!
This is a SCAM