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What to do when you are solicited
You are called by a telemarketer.
You know the routine: You are expecting a call from a friend or a relative, but instead you get a stranger asking for the "decision maker" in the household. Or worse, they ask for you by name and you don’t recognize the voice at all. Your stomach tightens, your blood pressure rises. The telemarketer has struck.
Relax. Now is the time for you to strike back by gathering the information you need to sue the company that is calling you. All you need to do is collect a few easy pieces of information (see the "Strike Back Script,"). All they need to do is call you again and you are off and running. In fact, you can also sue them for not doing anything, including not sending you a copy of their "Do Not Call Policy" in a timely manner. You can double your chances for a successful suit or out-of-court settlement by getting the names and phone numbers of both companies.
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Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
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