This is a generic letter that can be used for a wide array of consumer complaints.
Name:
Address:
City & State:
Zip:
Daytime Phone:
Date:
Business' Name:
Contact Person:
Address:
City & State:
Zip:
RE: (Acct. Number or Model)__________
Dear (Contact Person):
On (Date), I purchased (or had repaired) a (product name with serial or model number or service performed) at your store. I made this purchase at (location, date, and other important details about the transaction).
Unfortunately, your product (or service) has not performed well (or the service was inadequate) because (state the problem you've been having).
Therefore, to resolve the problem, I would appreciate your cooperation in assisting me to (state the specific action you want). Enclosed are copies (NOT ORIGINALS) of my records (receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, advertisements and any other appropriate documents).
I look forward to your reply and a resolution to my problem, and will wait (set a time limit--two weeks is good) before seeking third-party assistance to resolve my complaint. Please contact me at the above address or by phone.
Sincerely,
(Your name)
Cc: UCAN's Fraud Squad
3100 Fifth Ave., Suite B
San Diego, CA 92103
Keep copies of your letter and all related documents. Send your letter by certified mail, return receipt requested. DO NOT send original documents.
Hi Hal, I just purchased a
Hi Hal,
I just purchased a new pilot three days ago in Maryland but I am afarid that I have been scammed. The new pilot had 190 miles on it and I refused to take it at first. But the manager there did not want to give my $500 deposit back and claimed that I have to take that car. In the end, I accepted $400 off the original price and drove it back since I need a car badly.
Yesterday I found this pilot has two dealer's name tags on it. One is from the place I bought and the other is unknown. Considering the 190 miles and two name tags, I worried whether I purchased a used car/demo car/or take back car instead of a new car I agreed to buy. My question is: how can I tell whether this is a new car? If it is not, where I should go to get some help?
Thanks a lot for your kind help.
SCAM???
There is an used auto lot that sells over priced cars to the credit challenged consumer. They are in partnership with mr. transmission who supposedly pre-inspects the vehicles prior to selling them. When the vehicle is sold the cusumer is given a warranty on the car to fix the engine, transmssion and a/c at half the cost that mr. transmission will charge. The car lot already knows what is wrong with the car and is either a silent owner or takes kick-backs from mr transmission. They refer the consumer to mr. transmission (stating that that is their service department) to fix all the other (known to them only)existing problems on the vehicles at outrageously inflated prices. It appears that they are being paid twice simply because they have the same people working in the offices at both places. If you call for one they ask you to hold on so they can somehow transfer you to the other site (way across town). It seems like a scam and needs to be reported.
Dishonest, dishonorable ADVANTAGE CRYSLER IN DESPLAIN,ILL
we have a bad experience wid the one dealer ship its, ADVANTAGE CRYSLER AND DOGE IN DESPLAINS,ILL 77RND RD.specialy their finance director TIM MCDONALD he is Dishonest, dishonorable, uncourteous.we bought certified crysler van.its 05 town and country butlots of things was not fixed.door was mesed up,one light broken,park aid system was not working.just wanna warn all others costumers dont go the advantage crysler and doge ,77 rnd rd desplain,ill.
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