Advertising and Misleading Business Practices
Attorney General’s Office
California Department of Justice
District of San Diego
110 West A Street, Suite 1100
San Diego, CA 92101
619/645-2001
800/952-5225 public inquiry line
800/952-5548 TDD
www.caag.state.ca.us
Online consumer complaint form
email: piu [at] hdcdojnet [dot] state [dot] ca [dot] us
Enforces consumer laws and has the jurisdiction to stop unlawful business practices and seek penalties against violators. The Attorney General does not resolve disputes on an individual basis, but does take action on behalf of the citizens of the State of California. Write the office or access the Attorney General's website to obtain a complaint form.
Federal Communications Commission (FCC)
445 12th Street
Washington, DC 20554
888/225-5322 National Call Center
888/835-5322 TTY
www.fcc.gov
Filing a complaint
Online consumer complaint form for telephone-related issues
email: fccinfo [at] fcc [dot] gov
The FCC implements policy concerning interstate communications by radio, television, wire, satellite, and cable.
Federal Trade Commission (FTC)
Consumer Response Center
10877 Wilshire Blvd., Suite 700
Los Angeles, CA 90024
877/382-4357 toll-free to file a complaint
310/824-4343 Western Region
202/326-2100 Washington, DC
www.ftc.gov
Online consumer complaint form
email for consumer response center: crc [at] ftc [dot] gov
email with "spam" complaints: uce [at] ftc [dot] gov
Regulates a multitude of business practices and administers consumer protection laws. Areas of jurisdiction include: false advertising (including the internet), deceptive labeling, debt collectors, warranties of nationally distributed products, state-chartered banks and credit unions, credit card companies, credit reporting agencies, and mail order companies. The FTC does not handle individual complaints, but if it gets enough accusations about a particular company or practice, it will investigate. Write, call, or use the FTC's website to receive a complaint form.
Fictitious Business Names Records
Assessor/Recorder/County Clerk's Office
County Administration Building
1600 Pacific Highway, Room 260
San Diego, CA 92101
619/237-0502
www.co.san-diego.ca.us/cnty/cntydepts/general/assessor
Online Fictitious Business Names Search Menu
Provides information about fictitious business names. North County residents may search the names index at the North County Regional Center, 334 Via Vera Cruz, San Marcos, CA 92069
San Diego City Attorney
Consumer and Environmental Protection Unit
1200 Third Avenue, Suite 700
San Diego, CA 92101-4106
619/533-5600 helpline
http://genesis.sannet.gov/infospc/templates/attorney/complaint_form_eng.pdf
email: cepu [at] sandiego [dot] gov
Investigates and prosecutes crimes committed in the City of San Diego involving public heath, consumer transactions such as misleading advertising, environmental pollution, and other unlawful business acts and practices.
San Diego County Department of Agriculture
Weights and Measures
5555 Overland Avenue, Bldg. 3
San Diego, CA 92123
858/694-2778
www.co.san-diego.ca.us/cnty/cntydepts/landuse/agri
Verifies packaging labels on food and household items, as well as the accuracy of gas station pumps, supermarket scales, UPC code scanners at department and grocery stores, recycler weight scales, taxicab meters, and gas, parking, and electric meters.
San Diego County District Attorney's Office
Economic Fraud and Environmental Protection Division
P.O. Box X-1011
San Diego, CA 92112-4192
619/531-4070
619/531-3507 24-hr. message
http://www.co.san-diego.ca.us/cnty/cntydepts/safety/da/
Prosecutes investment, insurance, and real estate fraud, false advertising, and telephone scams within San Diego County but outside of the City of San Diego. Also takes consumer reports of illegal or hazardous pollution of air, land, and water and prosecutes complaints that are within the jurisdiction of the County District Attorney's office. Otherwise, the office will refer complaints to the appropriate agency.
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Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
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