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Skype Pro customers who paid $36 for one year of "unlimited" service charged additional $3 a month and limited to 3000 minutes

art's picture
Posted March 12th, 2008 by art

Skype Pro Customers who signed up for 12 months of unlimited service at $36 seem to be running into some hidden gotchas with Skype. Apparently, in January, Skype began charging customers who already paid $36 in advance an extra $3 per month in addition to the $36 charge without explanation. In addition, customers who purchased unlimited minutes now have a 3000 "fair use" limit to which they didn't agree. Lastly, there are reports that Skype Credit offered with purchases is not being offered as well. Share your story about problems with Skype below.

So here's a recap

1. Some customers who paid the $36 for 12 months in advance, appear to have errantly charged $3 / month despite having already paid $36 for the year.
2. A 3000 minute per month limit was implemented(perhaps in January) as to all customers despite customers purchasing an unlimited plan.
3. The skype credit that supposedly comes with SkypePro(now $12) appears to not have been honored.

If you have experienced similar issues or have a complaint about Skype you'd like to share, post it as a comment below.



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