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Telemarketers for Cox Communications falsely claim digital cable service is required for the 2009 TV transition

mike-the-intern's picture
Posted February 27th, 2008 by mike-the-intern

If you have Cox Communications basic non-digital cable service, your television will continue to work after the analog-to- digital TV transition next February.

The switch from analog to digital cable is now less than a year away and UCAN has received some complaints that telemarketers have been trying to get Cox customers to upgrade from basic cable to digital cable as part of the transition. THIS IS NOT REQUIRED.

If you have basic cable connected to your TV, you will not need a converter box and you do not need to upgrade to digital cable. Digital cable and High-Definition are different services, and you do not need either service for your television to work after the transition.

For more information on the Digital Transition see UCAN Consumer Advocate Art Neill's blog: The day the TV died. Why your analog television won't work in two years. So, if you hear from any telemarketers, remember if you have basic cable you do not need to make any changes to continue to watch TV after the digital transition.

If you currently have an antenna, you may need a converter box, which are available at retail stores and you can receive a discount voucher for it from the Federal Government. 




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