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Credit Switch
Hello,
We purchased a Mazda in April, when talking to the GM about financing (the finance person was ill that day) my wife and I stated we only wanted Mazda Motor Credit, or no deal. We haggled about interest rates a bit, we told him we can get financing at this interest rate through our Credit Union, and he looked it up and stated that he can have Mazda Motor Credit match that rate. And he assured us it would be only Mazda Motor Credit. We told him we would not sign unless it was. This week I got a payment bill from US Bank, it seems the GM did not tell the finance person to only go through Mazda Motor Credit, in which we specifically asked for, and decided for us whom we are being financed through. I called to complain, the finance person contacted my wife yesterday to apologize repeatedly for their lack of communication, and asked what can they do to make it right? My wife asked him to call back to speak to me, as I am the one whom feels that they are taking advantage of me.
My question is...Can I demand them to refinance me through Mazda Motor Credit? And, is there a breech of contract, being that we were going with the GM's verbal aggeement on financing when signing the contract? Hal, What can we do?
Many thanks in advance, MK/CK