Home ยป DSL Internet Service

Thank You!

On July 25th, 2007 karen (not verified) says:

I called for a line check on my ATT residential line because my modem speed dropped from 46k 2 weeks ago to 33.6k now. I wanted to see if there was a problem BEFORE
signing up for DSL service. I got a phone message today that "nothing wrong on the line" and "we only guarantee 19.2k" AND *very quietly* "since you do not have an inside wiring contract, you will be charged . . ."

I have been searching the net to find out what the charge would be--there are NO lists of "standard" ATT charges. I am so glad I found your comment and this web site before I
continued my plan to get basic DSL.

When I get the bill, I will drop the phone service from ATT as this is a 2nd line I put in for internet service. We have Comcast so I'll start checking their offers.

Thank you Ena K and Anonymous! You saved me a lot of grief and aggravation!

Reply

The content of this field is kept private and will not be shown publicly.
Copy the characters (respecting upper/lower case) from the image.



Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!

Utility Consumers' Action Network

(619) 696-6966 or file a complaint about a company online.

Terms & Conditions

UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.

That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.

See our Privacy Policy and Copyright Policy, Some Rights Reserved