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ATT&T Contract Dispute
Hello All,
Sorry to hear all the misunderstandings. I had a similar event happen to me. I deployed to Iraq last year and used the military disconnection program. The outsource rep in India told me that I did not need to send a copy of my deployment orders or have to pay anything since my bill was current. A year later, I try to connect a new service and was told that I could not due to a collection on my account. I have been billed &375 for $175 disconnection fee plus late fees for 12 months. It took me 20 phone calls to get an American base rep, she took care of me. She gave me the fax number to their main management office that takes care of all disputes. I'll let you all know if it works. Here is their fax number: (888) 470-2270.