Home » AT&T Mobility (aka Cingular) Billing Dispute

I'm having the same issue with AT&T

On March 3rd, 2008 robn (not verified) says:

My daughter called sometime in December to get unlimited internet services and instead they gave her unlimited text service...so she has use the internet part of the phone assuming she has unlimited internet services...now my bill is $3,842.00. Because she used it as if she had unlimited...they are now telling me they denided my request to make necessary adjustment, because they said she didn't ask for that to be changed, i know my daughter would not have used the internet if she knew it wasn't unlimited. I'm now writing to the Office of the President for AT&T, asking for some assistance in getting this resolved. Just like you said a $4,500.00 cell bill is crazy as is $3, 842. cell bill. please advise if your steps of help.

Thanks
Heart Throbbing Mother

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