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Cingular cancellation fee
I recently changed my service from Cingular to another carrier. I did this two weeks prior to the expiration of my cingular contract, thinking I would simply pay my last months cingular bill and would have fulfilled my 2 yr. obligation. I also was concerned with using the Cingular service even one day past my contract expiration which would have obligated me to another months service with them. To my astonishment I did not receive my final monthly bill from cingular, but a bill for an early cancellation fee for all five phones (over $700). After two conversations with customer service totaling an hour and a half, and talking with 5 different people there is still no resolution. The best offer they gave was to reduce the amount by a third and thought I should be happy. My monthly bill was typically around $130. I noticed that Verizon has taken care of this problem by pro rating the cancellation fees. This whole process has been painful, and still no resolution.