UCAN

My water bill doubled in one month in 2004. It was because the water meter was not read. Our water bill again has doubled, then dropped to an “estimated average” and stayed in that billing range for several months. Recently, our water statement tripled, then dropped to an “estimated average” now quad tripled. I contacted the City of San Diego Water Department and was told our current usage was 2078 HCF to 2184 HCF. The last statement left off at 2058 HCF. I went & read the meter 9/28/07 at the address the Water Department informed me where my meter is, to read and there is no such address. However, at the end of our block, on a property’s lot, is where my meter is and I read it. That reading was 2132 HCF. Noticeably, the meter has not been read in quite sometime. To read the meter, I was required to scrub off the built up grim & layers of dust and remove the cobwebs. I re-contacted the Water Dept., with my findings and a with the much different reading than what our statement reflects. I was told the City of San Diego Water Department does not adjust prior statements for credit due to it customers due to errors of overcharging by the Water Department.
I recall a newscast not long ago, where Jerry Sanders stated the homeowners of San Diego are to receive credits of reimbursements for the tumultuous amounts of wrongful billings by the City of San Diego Water Department, that goes into millions of dollars. The Water Department has been sited and continues to wrongfully bill their customers. The bottom line is, the Water Department does not check meters.