Reply
Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!
Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
Terms & Conditions
UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.
See our Privacy Policy and Copyright Policy, Some Rights Reserved
Sewer fee and other fees
Maybe I'm deluded but it doesn't seem right that water customers should be charged sewer fees when they don't use the sewer. I have argued with the water dept over this issue time and again and its a waste of time.
For example: This month I got my bill after spending almost all of last month on a trip. My water usage last month was 1 HCF according to my bill - but all my other fees are the same as every other bill water base fee $15.87, sewer base fee 11.32, sewer srvc charg 11.36, drain fee $.95. Total bill is 41.23 when I only consumed $1.73 of water.
I travel a lot and many times I don't consume any water that month and am still charged for sewer fees/charges.
Also, when I am home, to save water I also converted part of my house to grey water use and water all the yard with used shower water that obviously never goes into the sewer. Doesn't matter to the water company I still get charged the same old fees every month.
How is it justified to charge consumers for services not proportional to their use?
Doesn't anyone else notice the same problem with their bill?
It seems there is no incentive to save water I may as well just turn all the taps on and waste waste waste because most months my water bill is very high no matter what I do to save.