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Verizon text messaging plans
erieker, after speaking with the members of the Fraud Squad here at UCAN about your inquiry, here are our collective initial thoughts on the matter.
First off, we did some research online and were unable to find a plan of $5/month for unlimited texting. Then I called Verizon, who is my service provider, too, and was told they do not have a $5/month plan for unlimited text messages. I also asked about my current plan, b/c I couldn't remember the details of my $5/month plan that I'm on. For $5/month, I get unlimited text and pix "IN" messages; that is, I get unlimited messages between myself and other Verizon subscribers. Plus, I get an additional 50 messages per month between myself and non-Verizon subscribers.
So, it's possible that you all misunderstood the "unlimited" aspect of your previous $5/month plan. It may have just been unlimited "IN" messaging like my plan. My suggestion would be to go back and review the original service contract you received when you first signed up with Verizon. If you don't still have that, check out your first few monthly service bills to see what you were really getting billed for.
But, if it turns out that each of you didn't misunderstand, and you all truly had been on an unlimited plan for $5/month, then we would certainly like to hear about it so we can start to track this problem and see if others are having the same problem. Our advice is that each of you file a Consumer Complaint with the Fraud Squad via our website (look on the left side under "NAVIGATION"). We would like each of you to do so separately so that we can not only better track the number of consumers that are being affected by this alleged "switch-aroo," but also so that we can get individualized detailed descriptions of the plans that you all were on, what has changed, when, how, etc. The more details you each can provide will help us in figuring out what went wrong somewhere along the way.