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Astronomical charges from AT&T
I got a one-month internet bill for $3,540.00 from AT&T because their defective software defaulted to a long-distance number for my internet. So, essentially, per AT&T I was on a long-distance call all month. I was even called by their technical department telling me the same and NOBODY in customer service has the authority to take off such a charge. I spent countless months talking to their unnamed service reps in India and other countries trying to resolve this matter. At one point they took off half of the bill! I finally resorted to the Attorney General's office. I should have done what my brother had to do with them and that is immediately file a claim in Small Claim's Court. At least that way somebody responsible from the company has to show up. Believe me people, it is worth the filing fee of #25.00 or whatever it is. I cancelled my phone and internet with AT&T on day one of all of this and continued to get erroneous bills that were impossible to have been mine for connection fees etc. This company should be shut down. If I could find a lawyer that would sue on a contingency basis for the stress all of this has caused me I would do it in a heartbeat.