Reply
Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!
Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
Terms & Conditions
UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.
See our Privacy Policy and Copyright Policy, Some Rights Reserved
Local toll charges for dial-up service
Although you may choose an internet dial-up phone number that is in your same area code this does not mean that you are making a free local call. The three digit prefix after your area code determines if the call will be free on a local toll call. All internet providers tell you to verify that the number you choose is not a local toll call. This was a much bigger problem with AOL subscribers. Now most people have DSL or another high speed internet service that does not use regular phone numbers. AT&T will tell you we just connect your calls, we don't select the number you call. Take the partial credit and verify your dial-up number.