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Utility Consumers' Action Network
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UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
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Mobile Phone Fact Checker Protection
Most cell phone contracts are designed to provide you with a phone whether it works or not. You have a limited time to return the equipment and cancel the service. If you fail to meet the time- line, you could owe a great deal of money. The Fact Checker is designed for you to prove what the salesperson said you were sold. It's very important to utilize it and walk away if the company or kiosk agent for the company refuses. It's crucial that you read it and make sure everything you were promised is noted on the Fact Checker. If not, do not take the deal. As we all know, selling is a technique to make money. Make sure you also know the name of the equipment purchasing kiosk or mall store. Knowing the service provider company is not enough. You can end up with 2 separate contracts that have different return policies and time- lines. Be alert at all times.
Sam