since feb2009 i have spent hours on phone with sprint, 1st they'll waive, then they won't, how about a newer phone, etc. we agreed to disagree and they sent nco financial my nonsprint home phone number which they call daily around 8am with auto voice in english and spanish from 8002956724. while i have asked them not to call months ago, it has gotten excessive and abusive. so i filed a complaint with the governments donotcall website, and since my phone has been registered since 2003, i don't have to wait the 30 days to complain. btw, when i called nco this morning to ask them to stop calling, they hung up on me....so i filed. after sprint lies to you they send you to auto voice harrassment,....charming.

I just chatted with the Sprint rep and if you quote the .99 adminsitrative fee as a meterial change in the contract, you may cancel your plan without a ETF...........call customer service prior to January 2009 and you'll be able to do it.

After battling with sprint for months i finally found grounds to terminate my contract with no ETF. First i called them and after being put on hold and transferred for nearly an hour I spoke to a very rude woman in account services, when i explained that i noticed an increase in the admin. fee effective on jan. 1, 2009 and would like to cancel she informed me that i would still have to pay the ETF and she started blabbing on about terms and conditions. she said all she could do was waive the fee for me until the end of my contract. i simply and politely told her that thats not acceptable and i would be getting in touch with the BBB to file a complaint and i hung up. I went to the sprint website and was browsing looking for something to prove my case when i came across the sprint chat.. I chatted with a very polite representative and explained that i wanted to cancel my account with no ETF because of a material change in my contract and stated exactly what it said on the bill. she then said no problem and cancelled the account with NO ETF. i made her confirm this 3 times just to be sure and then i saved the conversation on my computer. When i went back to the chat today i double checked that the account was getting shut off on the 16th and that there was a note on my account stating that the ETF was totally waived. Again i saved the convo to my computer so this way if they come back and try to charge the etf to my account later i have solid proof stating that it was waived!

IS ANYTHING BELOW CONSIDERED MATERIAL CHANGES?

This section contains important updates about your Sprint Services, including Service or Rate Changes, Promotions and Offers.
Correspondence Please send all correspondence including billing inquiries to: Sprint Customer Service PO Box 8077 London, KY 40742 Do not enclose your payment with the correspondence. You may also contact Sprint Customer Care at the number listed on your invoice or by going to sprint.com .

*****International Services Rate Changes Effective Jan. 11, 2009, International rates for long distance, roaming, & mobile termination fees may increase for select destinations, including Guam and Northern Marianas. Please visit sprint.com/international for current rates.*******
*******Administrative Charge Effective Jan. 1, 2009, the Administrative Charge will increase to $0.99 per line. For details on surcharges, please see Sprint Terms & Conditions or visit sprint.com/taxesandfees .**********
On 12/31/08, PCS Mail will be discontinued. Visit sprint.com/pcsmail for replacement options. See other notices on back of this page.

I just received my bill for November 2008 and it states that my administrative fee is going to increase on January 1st 2009 by .99 a line. Would this be considered a material change to cancel my contract?

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Well I dont know if anyone else has this problem but I was told I could get out of my service without ETF. and I even called back a couple days later to verify and was told all is well. I just received my last bill and it has an ETF on it. On the bill it says this. "Explanation of Certain Account Summary
Provisions (page 3):
Sprint Surcharges: Rates we choose to collect
from you to help defray costs imposed on us.
Surcharges are not taxes or amounts we are
required to collect from you by law. Surcharges
may include: Federal USF, regulatory charges,
administrative charges, gross receipts charges,
and other charges incurred to recover costs
associated with governmental programs. The
amounts, and the components used to calculate
Surcharge amounts, are subject to change.
Government Fees and Taxes: Taxes and fees
Sprint is required to collect from customers on
behalf of the government."

I am ready to do battle again with customer service but I wanted to see if anyone had this happen to them.