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Cell Phone Companies Changing Contract Terms

Recently, the four largest Cell phone companies announced a few changes to your cell phone contract. These changes are either taking place or will take place some time in 2008.

Verizon Wireless on October 1, 2007 announced that Customers will have the option to change their voice and data calling plans, specifically selecting current Wireless plans with different minute allowances or text messaging of data use options without changing the end date of the customer’s contract. A new addition to what Verizon calls its “Worry Free Guarantee.” The policy went into effect on October 7, 2007.

Verizon Wireless also recently released a statement regarding their use of YOUR Customer Proprietary Network Information (CPNI). The statement allows Verizon Wireless to share your CPNI with their affiliates, partners and agents unless the customer specifically OPTS-OUT. Check out ucansue’s blogfor more information.

AT&T Mobility announced that beginning in November 2007 (no specific date listed) customers
who change to any one of the company's standard wireless calling plans during the course of their contract will no longer be required to extend their current contract or enter into a new one.

Additionally, beginning early in 2008 AT&T will no longer charge a flat rate early termination fee, instead the fee will be lowered throughout the term of the contract. This early-termination policy will ONLY apply to new and renewing wireless customers who sign one- or two-year service agreements. AT&T states it will release more information on this change.

Sprint Nextel announced that beginning Nov. 12, 2007 customers will be able to change their rate plans without having to renew their contracts.

In addition, Sprint plans to implement a new prorated early termination fee (ETF) policy in 2008. Sprint will announce
information and details of that policy next year.

Lastly, T-Mobile announced that under new company guidelines, the early termination fee will decline during the course of a customer’s contract with T-Mobile. The policy change will be finalized and introduced in early 2008. The new policy will apply to new customers as well as current customers renewing contracts.

So watch for announcements from you’re respective cell phone company and if you’re thinking of entering into a new cell phone contract, remember that changes are on the way and you should make sure that these changes will be a part of your new contract.

Filed Under
Communications: contract change -

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