T-Mobile Sued in California For Limiting Data Plan
Restrictions and limitations are the bane of any consumer, especially in the form of a little asterisk above wonderful phrases like "free" or "buy one get one free." However, it's downright deceptive to place restrictions and limitations on services without giving notice to the consumer. This is exactly what a California consumer is alleging T-Mobile did with its unlimited data plan offerings.
According to a class action lawsuit filed in California, T-Mobile improperly capped and limited its unlimited data plan at 10 GB. Once the consumer hit the 10 GB threshold, T-Mobile would dramatically throttle the data speed to an almost unusable rate. This was contrary to what T-Mobile told its customers.
Have any of the faithful UCAN blog readers hit T-Mobile's glass data ceiling? Let us know about your experiences with T-Mobile and other wireless service providers capping your data use.
You can check out more about the story here: http://www.consumeraffairs.com/news04/2010/08/tmobile_suit.html
Communications: Wireless -
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they dropped it even more
JUST THIS MONTH IT CHANGED: its now down to 5 GIGS and the speed AFTER YOU GO OVER the threshold is even slower than it was when it was 10 gigs. the speed was at least manageable and i could at least still skype my brother in the military over seas and at least have dinner with him while he was having breakfast in the morning, and this was after i went over the limit .. but since they in-acted this 5 GIG threshold, after you go over IT RENDERS ANYONE THAT HAS A SMART PHONE USELESS. the apps load slower and everything drops off having to reload pages again and again and having to kik start maps repeatedly to get anywhere it takes 3 to 5 min to get anywhere.i don't have time to fool around with that!! why unlimited when its not truly unlimited. it should be banwith and all.
consumption
As someone who has spent many years working for ISPs, I will say that inevitably there are always a small percentage of users who consume an overwhelmingly large percentage of the resources, either in the form of dialup users who try to leave their machines up and connected all the time, or broadband users who are downloading megabytes of data constantly.. Is a provider allowed to protect itself?
responce to "can a provider protect themselves"
Yes, don't lie to your customers and sell them a limited unlimited plan. And yes I use it a lot that's why I paid for UNLIMITED! Meaning; without limits. If you can't give unlimited service then don't offer it.
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