Complaints Against Cox Cable: Fighting Cable Rates
Yo, Adrian! Cox just raised rates by 20%? Are you kidding me? Let me at 'em.............
Well, here are your gloves, Rocky! Sure enough, on March 16, 2010, Cox Communications increased the rate for limited basic tier cable service 20%, from 14.99 to 17.99.
Cox Communication's increase to the limited basic tier cable service applies to all Cox cable subscribers who reside south of the San Diego River and specific areas of North County, including, Oceanside, Cardiff, Bonsall and Pine Valley.
Because the FCC decided in its very finite wisdom that San Diego is a "competitive" market, it lifted the rate cap on basic tier cable services. So Cox is not techically breaking any law. However, the FCC did preserve one protection. It allows cable subscribers to lodge a complaint with their LFA (local franchising authority), which is fancy regulatory speak for the city in which they reside. If a city gets a complaint, it can, in turn, lodge a challenge with the FCC about the reasonableness of the rate increase. Then, the FCC will rule whether the rate increase is fair.
So, all of you Rockys out there, you've got 90 days from March 16, 2010 (effective date of rate increase) to file a complaint. This seems to be the most effective option in battling those greedy folk at Cox Communications who are imposing a 20% increase in the midst of the Great Recession.
Your basis for your complaint:
Cox Communication's 20% increase, from 14.99 to 17.99, is a significant rate change. It is unreasonable to pass the costs on to the cable subscribers without a showing that Cox's content costs have increased by 20%. By filing your complaint, your LFA will be able to file a complaint with the FCC in hopes of compelling Cox Communication to demonstrate that its costs of purchasing basic tier content has really risen by 20%.
To Whom to Complain:
Subscribers in the City of San Diego
You may file your complaint online with the City of San Diego, at
http://www.sandiego.gov/citytv/regulation/complaint.shtml. Also, you may file a complaint by phone with the City of San Diego at 619-236-6010 or by mail to 1200 Third Avenue, Suite 416
San Diego, CA 92101, Attention: cable complaints.
Subscribers in the City of Chula Vista
You may file your complaint with the City Conservation and Environmental Services at 619-409-3893. Also, you may file an online complaint at http://www.chulavistaca.gov/Contact/default.asp.
Subscribers in the City of El Cajon
You may file your complaint with the City Manager, Kathi Henry, at 619-441-1716. Also, you may send a complaint online at http://www.ci.el-cajon.ca.us/misc/contact.aspx?dept=8.
Subscribers in National City
You may file your complaint with the City Manager at 619-336-4240, or you can e-mail at cmo@nationalcityca.gov.
Subscribers in the City of Coronado
You may file your complaint with the City Manager at 619-522-7335. You may, also, fax a complaint to 619-522-7846.
Subscribers in the City of Imperial Beach
You may file your complaint with the City of IB at 619-423-8303. Also, you may file an online complaint at http://www.cityofib.com/index.asp?Type=DYNAFORM&SEC={44278CCE-DDA3-447D-A11F-2508651EBF8A}.
Subscribers in the City of La Mesa
You may file your complaint with the City Manager at 619-463-6611. Also, you file a complaint online at http://www.cityoflamesa.com/Forms.aspx?FID=43.
Subscribers in the City of Santee
You may file your complaint with the City Manager at 619-258-4100 x100. Also, you may file a complaint via fax at 619-562-0649. You may file an online complaint at
http://www.ci.santee.ca.us/index.aspx?recordid=30&page=17.
Subscribers in the City of Lemon Grove
You may file your complaint with the City Manager at 619-825-3800. Also, you may file via
fax at 619-825-3804.
Subscribers in the County of San Diego: Oceanside, Cardiff, Bonsall and Pine Valley
If you live in Oceanside, Cardiff, Bonsall or Pine Valley, you may file your complaint with the County of San Diego by mail: Cable Franchise Administrator, County Administration Center
1600 Pacific Highway, Room 208 (MS-A359), San Diego, CA 9210. Also, you may file a complaint by phone at (619) 595-4685 or by email at Tracy.DeFore@sdcounty.ca.gov. You may also fax a complaint to the County of San Diego at 619-595-4664.
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The time of charging
The time of charging ridiculous premiums for cable will soon commence anyway. Whichever illustrious cable company that "Waste of time" works for will very soon go the way as such companies as Blockbuster, or Tower Records! Better start selling that company stock, dumbass!
Its this little thing called the internet! With sites like, Joost, Hula, and even CBS.com, making TV free for everyone. How long before the only section at Cox making any money is the internet side? Cable companies will be featured on the Discovery channel..along with all the other Dinosaurs who once roamed the earth!
If you think you're so
If you think you're so intelligent...I'm suprised you're wasting your time writing back, and calling people "whinny bitches". Shouldn't you be filming your Utube spot on "How To Take In the Ass From Cable Companies". That, id pay $ to watch!
A waste of time, you can
A waste of time, you can complain all you want but you will pay in the end. Cable is a business, nobody is forcing you to watch TV. I guess we should also protest the price of bread going up too ha ha ha. Most people can afford premium rates, whinny bitches complain, good luck with that protest, it's only going to raise the prices more. The more you complain the more it's gonna hurt LOL
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