A gentleman who lives in Florida sent us an e-mail about a Web site he visited that is for an organization that has a name similar to ours. He wanted to know if it was ours.

What makes this interesting is that the Web site he is inquiring about for UCan Services has earned itself an F RATING from the Better Business Bureau (BBB).

Here's the BBB's explanation for its F rating:

"We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

As described on the BBB's Web site:  This company's business is offering a work at home opportunity collecting monies from local payphones and depositing them into a bank account, for an advance fee of $289.00. 

So the lesson here is be careful when doing an Internet search as there are Web sites with similar names. It's like when you used to look up a name in the telephone book. Let's say you have a toothache and want to contact, a dentist. You would open the phone book to look for Dr. John Jones but there might be several listings--one for a dentist one for a doctor and one for a veterinarian by that name. You need to be careful which one you call to get the proper treatment.

If you are reading this post, you have already successfully reached the correct Web site for the Utility Consumers' Action Network (UCAN). Come visit us often at www.ucan.org as we are always updating the consumer information on our site and reporting the latest on issues such as Sunrise PowerLink, telephone scams, water and gasoline issues.