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"Free Miracle Air Coolers" - Neither Free Nor Cool
American Profile Magazine (a free weekly included in newspapers nationwide, including the San Diego Union Tribune) recently published an “article” with the headline “Public set to get free air cooling units.” This “article” claims that this free "miracle" air cooler "uses 95% less electricity than a typical window air conditioner yet blasts out ice cooled air to keep you cool for just pennies a day."
Sound too good to be true? That’s because it is. This “article” isn’t actually an article. It’s an advertisement, written and formatted to look like an authentic news piece. Even worse, the ad is patently misleading. Not only does this "free" air cooler actually cost a small fortune, but there's good reason to believe that the air cooler it pushes isn’t particularly effective as an air cooler and probably won’t save you energy.
While the ad's bold-print headline promises "free" air coolers, try to order one and a different story emerges. The "free" unit being promised is actually part of a "buy one get one free" arrangement, so in order to get your "free" air cooler you first have to shell out $298 for the first unit. Want the fancy wireless remote? That's going to cost you an additional $18 per unit. Want a 3-year warranty? Another $36 per unit. I called their sales line and was told that shipping and handling would cost an additional $49 per unit. In all, in order to get your "free" air cooler you'll end up forking over a minimum of $398, nearly $500 if you want the extras.
But really, is $500 so much to pay for two miracle air coolers that use “only the same energy as a light bulb to blast out ice cooled air?" It is when you consider what you’re actually getting. The Mira-Cool is an evaporative cooler – basically a fan that blows air through a damp pad. As the water in the pad evaporates, it absorbs some of the heat from the air, resulting in somewhat cooler air. Evaporative coolers have been around for the better part of a century, and portable units are widely available from reputable stores for around $70. So what’s the miracle? Mira-Cool comes with “two sets of reusable ice blocks to give you eight hours of extra cooling power.” Similar “reusable ice blocks” are available online for around $5.00 each, and are great for keeping your lunch cool.
Even with these “miraculous” ice blocks, there’s strong evidence that the Mira-Cool is a poor air-cooler. In 2009 Consumer Reports tested the Cool Surge, another air cooler manufactured by the same company responsible for the Mira-Cool. This test (available here) found that found that at 25 percent humidity, the Cool Surge managed to cool a 200 square foot room a mere 2 degrees in four hours; while at 57 percent humidity it failed to cool the room at all (evaporative coolers are only effective in low humidity environments). Based on this test, Consumer Reports slapped the Cool Surge with a “don’t buy” rating.
The conclusion from the Consumer Reports test should apply to the Mira-Cool as well. The Cool Surge and Mira-Cool have almost identical specifications – both are the same width and depth, are the exact same weight, are manufactured in China, hold 5.5 gallons of water, use the same amount of electricity, and have the same power settings and sleep function. The sales Mira-Cool sales representative I spoke to confirmed that the Mira-Cool is an “upgraded” Cool Surge.
Wait, but doesn’t the ad promise that the Mira-Cool will blast ice cold air? Actually, no, although it would be easy for a reader to be tricked into thinking so thanks to the ad’s liberal use of misleading language and weasel words. Look at the ad closely and you’ll notice that the Mira-Cool doesn't blast ice-cold air, it blasts ice-cooled air. Hats off to this clever bit of lawyering: using the term "ice-cold" could be interpreted as a promise that the air coming out of the Mira-Cool is actually cold, while "ice-cooled" merely describes the fact that the air has been cooled by ice. If I use ice to cool 100 degree air down to 99 degrees, the air is “ice cooled,” but it's definitely not ice cold. Similar weasel words are found on Mira-Cool website, which claims that “generally, the air coming out of the unit is up to 10 degrees colder” than room temperature. Thanks to the words “generally” and “up to” this claim is meaningless, as the phrase “up to ten degrees” could mean anything from 0 to 10 degrees of actual cooling. This afternoon I’m going to order “up to” ten Mira-Cools, but something tells me that the actual number is going to be zero.
What about power savings? Doesn't the Mira-Cool “use 95% electricity” and cost “just pennies a day?” Well, it depends. It’s true that the Mira-Cool itself uses little electricity – the mechanism consists of little more than a small fan and a water pump, neither of which is an electricity hog. But the ad conveniently ignores the extra energy cost of constantly freezing ice packs. Nor does it factor in the cost of the fans and air conditioning that you’ll have to run in addition to the Mira-Cool if you actually want to cool down a room.
Given its misleading advertising, shockingly high cost, and probable ineffectiveness, UCAN strongly recommends that consumers avoid the Mira-Cool. There are plenty of better options for keeping cool this summer that won’t put a $400 dent in your wallet and leave you hot under the collar.
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Mira-Coolers...what a joke
My husband saw the info-merchal on T.V. and thought he would get a jump on the weather, He love a good deal, this is not one.
After waiting 3 weeks for the coolers to come, there was no return lable, no receipt, no phone number to call, at all!
It has been longer that 30 days and we are stuck with thee hunks of junk.
I have, in desperation, taken off the screen and poured cold water down the green water filter. I cools for about 10 minutes and then that stupid "beep"!
I will say we have used them as heaters, they work pretty good for a small amount of heat.
Over all, I feel taken advantage of and left with no recourse. Note to self, read the Product Consumers Reports before buying a product of any kind.
mira cool
Guess we got caught up too... Ours came with no instructions. What do we do?
cool surge and mira-cool
I recieved 2 cool surge coolers as a gift....not but until 1 shocked me when I went to turn it on...almost knocked me out of my socks.....returned that and was sent a mira-cool instead of the miracle air conditioer which I don't seem to be able to find on the internet. Am returning everything and having the account credited. The cool surege was ok..the mira-cool, whaich was defective, leaked all over my carpet now I have a big stain. Don't buy anything from this company. Faulty products and a big sham. I'll spend $300. and go buy a good air conditioner and know that if I hav e a problem, I will get treated right. I hate these products and will not recommend them to anyone.
mira-cool portable air conditioner
I got caught up in that also, there was an ad in the paper, claiming to be by the government one time offer, you order one the give you a good offer for two, unfortunately we did not open it quick enough, I waited about 5 months before using them. Its a rip off barley cools you must sit right in front of it....I am pissed off......Oh well I know better now....
I wonder how you got so good.
I wonder how you got so good. This is really a fascinating blog, lots of stuff that I can get into. One thing I just want to say is that your Blog is so perfect!
Business Cash Advance
Mira-Coolers - No cool at all
I was very disappointed in this product. First of all, I am also mad at Daily News which place two pages ad about this "free" air coolers. It was extremely deceptive. The price for two was around $300 plus I had to purchase a remote control. The claim about a "free" cooler was a bait. After waiting for three weeks I finally received 2 air coolers I ordered. The company was so cheap that included packaging slip and instructions in one box only. The most important problem was that the coolers didn't cool. They seemed working but had zero effect on the room temperature. I decided to return them and discovered that I had only 30 days after the day of the original receipt to do that: otherwise my money won't be refunded. I was really pressed in terms of time, so I had to hurry up to ship them. When I cam to the post office, I discovered that the labels that the company provided were wrong ones: they gave my address (return address) below the destination address (the company address). The postal office refused to accept these labels, so I relabeled these two boxes and finally ship them on my expense. All signs indicated that this was an example of a bad business practice and I want to make it clear to all parties concerned: to the company, to the Ohio Chamber of Commerce, and to Daily News.
Any Class action suits being filed or FTC complaints with this
Are there any class action suits being filed against this company or the news papers that run this article as a news break rather than the paid deceptive advertising it really is?
I plan on filing an FTC complaint as well. Hope all the dissatisfied customers do the same. We can inundate the FTC with complaints and expose this company for what it really is "a nationwide scam"
Mira-Cool Air Cooler
I'm with you on this one. I have two of these fake air coolers. I tried to return it to them but I have to pay I think it's $90 or more for the shipping. I'm really really dissapointed of this product and would love to sue them.
Air Conditioning Service
Thanks for the guidance here.There is always a confusion as to where the air conditioners would fit well and where the air coolers.Even where the split or the window ...I think the main criteria should be the need and understanding what each particular model would serve to do.
Manhattan Air Specialists
MiraCool Room AirConditioners
Deceptive and misleading advertising. I was stupid enough to order two of them. They did not cool a thing. I could have set a block of ice in front of a fan and received more cooling.
Sent them back. Did receive credit for the two units, but got stuck with the shipping of $98. I have learned my lesson, and I also let Discover Credit Card Company know what a rip off company Mira Cool is too.
Evap coolers Vs A/C
Yes, they only work at very low humidity:mostly desert areas, and not even in all of those.Unlike air conditioners that remove moisture from the air, ridding the area of that muggy sweaty factor, they add moisture to the air; never advisable for human comfort in hot climes. With moisture removal, you can achieve comfort with the thermostat set at a couple or three degrees higher, than without. That's why you do not want an " over-sized" air conditioner. The A/C must run enough hours to both dehumidify and lower the temperature. It takes both for that comfort level.
The contractor who says, " heck, he's only giving you a two-ton unit, and I'll give you a three ton unit, same price", is not doing you a favour.
Get a heat-gain heat-loss study BEFORE purchase, and save a lot of woes. Correctly sizing the A/C unit is a must.
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