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Banks not complying with Credit CARD Act, still raising interest rates

The Credit CARD Act, signed into law in May 2009 has been a source of contention since approval. The prevailing opinion is that the financial institutions that issue credit cards have been raising rates, slashing credit limits, adding fees, removing benefits, and canceling cards outright all ahead of the February implementation date of the Act.

Is every credit card company engaging in this conduct? Having any of them started to comply with the requirements of the Credit CARD Act? Is every card available being impacted?

Two recent studies, one performed by the billshrink.com, and the other by Pew Charitable Trusts both conclude that the major companies are not compliant with the Credit CARD Act despite months to prepare and change their systems. The reports detail that throughout 2009 banks have increased the purchase APR, balance transfer rates, and the penalty APR.

The October 2009 Pew Report, which surveyed over 400 credit cards, specifically details that 100% of banks issuing credit cards used practices deemed unfair or deceptive under Federal Reserve Guidelines, 99.7% of banks allow the issuer to raise the interest rates on outstanding balances, 90% of banks had penalty interests rates that could be triggered by late payments or overlimit transactions, and 95% of banks allowed issuers to apply payments in a manner likely to cause monetary injury to consumers.

The banks surveyed in the Pew Study include American Express, Bank of America, Barclays, Capital One, Chase, Citi, Discover, HSBC, Target, U.S. Bank, USAA, and Well Fargo.

The billshrink.com report, which does not appear to be publically available, surveyed 150 credit cards and found that though banks are generally increasing rates and fees that the amount of the increases have varied. At the time of the survey (January to July 2009) American Express and Bank of America had changed their rates the least, while Capital One, US Bank, Discover, and Citi had changed their rates the most. The other credit card issuers evaluated in the survey were Chase, First National Bank of Omaha, First Premier Bank, HSBC, Orchard Bank, and Wells Fargo.

The Pew Report surveyed 12 Credit Union that issue credit cards in addition to the 12 banks. The report found that Credit Unions offered significantly lower APR rates than bank credit card, lower penalty fees, and were generally more compliant with the provisions of the Credit CARD Act. The Credit Unions surveyed were America First CU, Boeing Employees CU, Digital FCU, Golden 1 CU, Navy FCU, Patelco CU, PA State Employees CU, Pentagon FCU, Schools First FCU, Suncoast Schools FCU, Vystar CU, and Wescom CU. It should be noted that the not all of the Credit Unions surveyed are available to all consumers.

In addition to its survey, billshrink.com maintains a list of the consumer protections approved by the Credit CARD Act and notes which major credit card issuers are complying with the various sections. You can also check to see if your specific credit card complies.

 

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GE Money bank just raised my

GE Money bank just raised my interest rate on a home improvement loan from 15.24% to 20.25% in one month, it had been at 15.24 for 20 months. I guess I'll have to go elsewhere, they just aren't competitive at all. Their indian call center has no authority to change interest rates, according to the lady I talked to every account went up to 20.25%.

US Bank's Extortion

A letter I sent to them:
This is in reply to your letter of 12/03/2009

You claim I am over drafted by $131.67

This simply isn’t true. To cover a prior overdraft I spent time and money wiring the money to you to cover and the account was positive as a result. But unknown to me you charged me $20 to RECEIVE a wire transfer, a deposit, something I was not informed nor told about and as a result this created a negative balance unknown to me of which you charged fees on fees due the account being in a negative balance state. A fee based on a fee is the most UNETHICAL way to do business! Thus by imposing a fee your computer imposed another and another and another fee, even on non banking days. How unethical! You receive billions from Uncle Sam and screw your customers. Well, I have had enough. I am not paying this extortion! Any action you take to damage, inconvenience me, in any way will be dealt with full legal consequences as well as be all over the Internet and your Investment sites as to how US Bank screws the unfortunate. You take a non existent overdraft, charge a fee to make it an overdraft, then allowing your computer to add $8 each day (even if a holiday or non business day) to this fictitious overdraft because you think you can get away with it. I have had enough. I am enclosing my ATM card and direct you to close the account. I will destroy all checks.

I expect an immediate apology, that the account be brought to -0-, and that will end the matter

WESCOM Credit Union

WESCOM Credit Union Gouges Consumers.

My interest rate went from 9.15 percent to 19.8 percent
because they "sent a letter" to customers stating that they were going to do this if you used your card after NOV 09.
(which I did not do by the way)
What kind of fraud does it take to get the federal government involved ? This is flat out robbery. and now, in a time of despair and near depression ? This is despicable. People are struggling to survive and Banks are squeezing every last drop of blood from their customers they can get.
Reason being my F.I.C.O Score prompted this interest rate.
In one month,for NO reason, my score dropped 100 percent ?

Right. When will Americans get the justice they deserve ?

GE Money Credit Card Company Gouges Consumers

GE Money just raised the APR significantly for large numbers of consumers regardless of credit history, effective at the end of January 2010, just before phase 2 of the federal law protecting consumers against credit card abuse kicks in.

They should be investigated as many draconian measures are taking effect then and GE Money sent out a disclosure book of the changes in terms and conditions that even some lawyers would have a hard time figuring out.

GE Money should be investigated by UCAN, Consumers Union and the Federal Trade Commission.

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