Time Warner Cable billing glitch

Posted May 30th, 2007 by art neill

It appears that Time Warner Cable may have recently charged a number of Southern California customers an additional $5 on their monthy bill. According to a story at Consumerist.com, a Time Warner Cable service representative acknowledged that there had been a "billing glitch," and that customers were required to call in to receive a credit, rather than Time Warner automatically crediting the affected customers.

If you are a Time Warner Cable customer, double-check your last couple of bills to make sure you were not overcharged and look closely at this month's bill. If you find anything suspicious, contact the UCAN Fraud Squad by calling 619-696-6966, or filling out our online Complaint Form.

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Internet & Media Broadband ISPs -

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the biggest fraud yet

On September 17th, 2008 Juliette (not verified) says:

why are we asked to give our social security to get cable so they can check our credit then say it is not perfect we must charge you $100 dollor deposit to top it all off then request you give them a credit card so they can access draw from ,,, this shoudl be illigal it is pure discrimination it has become against the law to be poor in this country but no tto monster companies to rob the less fortunates ,, why are this companies allowed to break laws and discriminate and get away with it just because someone doesn;t have a perfect credit they can;t watch tv now .. their billing along is fraud billing always a month ahead ending up most moths who has more then 30 days you get billed twice

Time Warner Cable's Unethical Business Tactics

On August 12th, 2008 Anonymous (not verified) says:

Well, I don't know about this billing glitch, but I do know TIME WARNER CABLE is extremely dishonest. The original bundle we set up was for internet, phone and basic cable. They provided a full 30-day money back guarantee....SCAMMMMMMM!!!!!!

We were within the thirty days three days ago and called to cancel service. A rep said he would take care of it, but said it would be effective Monday and we would have premium channels over the weekend.
I called to find out where to return the equipment and they had not canceled. Today we're one day over and now won't honor their word. Their entire staff is evasive, won't give their names, their address, etc. This is the absolute worst company ever that I've done business with. Anyone contracting with them - BEWARE! They are tricky!

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