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AT&T tells the FCC Google Voice is blocking calls illegally

AT&T and Google are currently engaged in an ongoing dispute about the rejection of the Google Voice iPhone application. Last Friday, AT&T pushed the spat further by filing documents with the FCC saying that Google Voice violates government Internet policies.

Putting All Your Messaging In One Basket

Nimbuzz intends to enable you to get your Skype, Google Chat and Calls, social networking, SIP calls, and Instant Messages in one convenient place. When it works.

MAKE IT STOP!!! When Phishing Becomes Vishing and The Phone Is No Longer Your Friend

Spam has moved to your phone line and one way they get past your personal defenses is by spoofing the Caller ID text

Google Gmail Voice and Video Chat, YES!

Google released its Voice and Video chat today, and our own unscientific tests here at New Media Rights and UCAN show that the audio and video quality easily rivals competing services such as Skype. The biggest difference is that this is Google making a move into the voice and video area and it has the potential to alter the playing field a fair amount.

Skype Pro customers who paid $36 for one year of "unlimited" service charged additional $3 a month and limited to 3000 minutes

Skype Pro Customers who signed up for 12 months of unlimited service at $36 seem to be running into some problems and hidden gotchas with Skype.

911 Coming to VoIP

According to an article posted by PCworldcom, "Congress is working to improve 911 service to VoIP customers".  There have been allegations by companies like Vonage that the major telecom carriers have been blocking access to 911 services to VoIP customers. 

Internet phone company comparison and review: What can Ashton Kutcher get you?

Remember when Al Gore flicked the Internet on and we were all promised free phone service within 6 months? What happened to that? Politicians, I tell ya...when are we going to learn? Fortunately, there are people looking to make good on the promise to rob traditional landline customers form the Baby Bells by exploiting the Interent in order to offer free local and long distance phone service to deprived consumers across the country. Deprived...seriously. While the Baby Bells might argue against the term "deprived," UCAN begs to differ. The amount of competion in the local/long-distance marketplace is laughable. The Bells were broken up because of monopoly-type conditions, but mergers and acquisitions have steadily consolidated market power back into the hands of a select few. A new wave of Internet-exploiting phone companies could help change all that. Some you've heard of, like Skype, others are still beta testing (Ooma). Read more.

Sunrocket VOIP Closes Down -- Consumers Fume

On July 19th, VOIP provider Sun Rocket (www.sunrocket.com) announced it was terminating its service. Consumers fumed.....especially those that had plunked down up to $200 for a prepaid annual contract of low-cost VOIP service.

To the company's credit, it arranged deals with other VOIP companies to take over the contracts of its customers. While some customers reported losing VOIP service, the majority appeared not to have suffered loss of phone service. However, quite a few customers reported that they'd prepaid for an annual contract and these new service providers were not honoring those contracts. They were angry and felt ripped off.

The closure came without any warning. Even people working at the company report being surprised by the news. Many didn't find out until the day they reported to work and noticed that the phones weren't ringing at their office: the company's call center had been shut down but the CSRs weren't told! Yet, people in the industry knew that Sunrocket was struggling to find a buyer and had been repeatedly failing.....in part because of the liabilities posed by the annual contracts that had been prepaid.

The good news is that for those customers who paid the annual fee and now have nothing to show for it, some credit card companies are agreeing to refund the money for the unused service. Chase, in particular, is reported to be crediting customers' account. It is likely others will as well. There's some good information about what former Sunrocket customers can do to get their money back and/or switch to other VOIP providers. In particular, check out:

http://www.broadbandreports.com/forum/r18686213-SR-Bankrupt-Recap-What-T...

 

 

PEW report confirms broadband Internet is a privilege of the wealthy and educated

Broadband Internet is apparently a class-based utility, a privilege of the wealthy and educated. There has been a lot of talk about the Pew Internet and American Life Project's release of its latest study on home broadband adoption. Some groups have used the opportunity to focus on immediate trends in racial, ethnic, age, and rural vs. urban adoption of broadband internet service. However, there are two larger, more important "big picture" issues that should not be ignored, and are essential to assessing the current broadband Internet situation in the United States.

1) The Internet is still a class based utility and service, readily available in the best quality to the wealthy and highly educated, and only marginally available to those who are poorer and less educated.

2) American broadband Internet service continues to lag behind the world in connection speeds, overall penetration of the population, and price.

The clearest divide in adoption of broadband among groups in the United States is along economic and educational lines. For instance, 76% of Americans with an annual income above $75,000 have broadband Internet connections, compared to only 30% of those with an income of $30,000 or less. As to education, 70% of Americans with a college degree have broadband Internet connections compared to 21% of those without a high school degree.

This highlights the fact that while there is legitimate concern about "net neutrality" (ensuring websites and services being treated fairly and equally by the network providers who connect websites and Internet services and their users) in terms of those who are already seated at the Internet table, there are still large gaps in the of the population not even connected to the Internet. While the Internet may not be a physical necessity like water, it is either quickly becoming, or already has become, like electricity, a social, cultural, and (perhaps most importantly) an economic necessity to be a full part of modern society in a developed country.

This is especially true for young people. Unfortunately, this gap in access for the economically and educationally underserved is eerily reminiscent of our two tiered, apartheid educational system.

Even taken as a whole, it is no secret that America is lagging behind broadband connection speeds and penetration rates worldwide. For instance the PEW study shows 71% of Americans have internet connections of any type, and only 47% have broadband connections. Another study from May of 2007, by ITIF, shows broadband penetration in the U.S. at similar levels, or .51 subscribers per household. The leading nations are South Korea with a rate .90, Iceland with a rate of .83, and the Netherlands with a rate of .73 per household. So the leading nations have broadband penetration rates higher than even the United States total Internet penetration rate.

The average broadband connection speed in the United States is 4.4(mbps) (DSL and Cable in the US are significantly slower than this), versus 61.0 in Japan, 45.6 in Korea, 21.7 in Finland, and 18.2 in Sweden.

And if you think users are paying premiums in these countries for higher speed broadband connections, think again. Cost per 1 mbps in the U.S. is $3.33. Cost in the countries listed above is as follows; Japan- $0.27, Korea- $0.45c, Finland- $2.77, and Sweden- $0.63.  Read More

 



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