The Lack of Choice - Wireless carriers make it difficult to change service providers
One of the greatest things about this country is the availability of choice. Want a breakfast cereal? You can choose from a multitude at your local grocery store. A loaf of bread? White or wheat no longer cut it--now, the more grains you have the better. 5? 10? 15? The grain sky is the limit. The ability for consumers to choose can be a good thing as long as there is actual choice. However, when we look at certain consumer areas--cell phone providers, for example--the actual ability to choose a specific provider is a limited one. The culprit? The early termination fee.
Caller ID Problems - Thanks to the FCC, no longer as scary as a ghost
Spoof? I AIN'T AFRAID OF NO GHOST! Oh, you said spoof, not spook. As in caller ID spoofing? Well, I guess I had been afraid of spoofing in the past. But with the new enforcement rules laid down by the FCC, spoofing isn't as scary as it used to be. Read more after the jump.
Free Lunch and Low Cost Internet for homes with school children K through 12
Free Lunch and Low Cost Internet, sounds like the greatest day of your life right? Well I have some bad news for you. I am neither offering free lunch or low cost internet and I don’t know where to get them either, but a new Federal program could give households with children access to affordable broadband. Details.
We've Moved!

UCAN has moved its offices to 3405 Kenyon Street in Point Loma. More.
Former PUC Commissioner Chong now employed by industry
In a move surprising to no one, Rachelle Chong has a new position and this time it is with the very people that seemed as if they were employing her all along, the industry.
Verizon's Feeling Growing Pains - LTE network outage affects customers
It looks like Verizon’s golden child, its new LTE network, is feeling some growing pains during its formative years. According to posts by Fierce Wireless and Engadet--and confirmed by a post on Verizon’s Twitter account--Verizon’s LTE network went down on Tuesday evening. Little information has been released as to the cause of the outage, but it could be seen as a big blow to Verizon’s growing LTE network.
Fun TOS! AT&T New Terms of Service for Bandwidth Cap of 150GB-250GB
It’s time for another thrilling edition of Fun TOS!
Earlier this week, we briefly touched on a story posted by Engadget about AT&T’s decision to institute a bandwidth cap. Before AT&T introduced this cap, its DSL customers had unlimited bandwidth access to stream videos, surf the web, and download as they please. We received an e-mail this morning from a member who forwarded us AT&T’s e-mail to its customers giving them notice of the change. Let’s see how easy it is to figure out what is going on.
FCC to Hold Townhall Meeting in San Diego
On Thursday, March 17, 2011, the Federal Communications Commission (“FCC”) will hold a town hall meeting at the 26th Annual International Technology & Persons with Disability Conference.
On Thursday, March 17, 2011, the Federal Communications Commission (“FCC”) will hold a town hall meeting at the 26th Annual International Technology & Persons with Disability Conference. The meeting is currently scheduled to make place at the Manchester Grand Hyatt Hotel, One Market Place, San Diego, CA 92101 in room H-1.
Consumer Organization Presses Large Wireless Companies to Improve Notification Process
People love secrets. From Coke’s clandestine concoction of spices to In-N-Out’s secret burger menu, the exclusive world of the hush-hush has all the appeal of eco-friendly limos for stars to arrive in at the Oscars. But some secrets shouldn’t be secret at all. This is exactly the sentiment of the letter Consumers Union sent to the big wireless companies, telling the companies to make sure they tell customers of all available plans. It’s time for wireless companies to let the cat out of the bag.
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