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UCAN.org user AmiLin 
recently brought a disturbing practice to our attention. After buying 4 boxes of contact lens from Lens.com, AmiLin discovered that she had been sold recalled contacts. She was aware that some of the Optix 02 contact lenses (the brand she normally buys) had been recalled and even contacted Lens.com before purchasing to confirm that none of their Optix 02 lenses had sku's within the recall range (view the recall notice here). Lens.com assured AmiLin that she would not be sold recalled contact lenses, however, that is exactly what they did. As if that weren't enough, Lens.com refused to fully refund AmiLin for the recalled contact lenses. Read some of AmiLin's correspondence with Lens.com here.
If you are in the market for a major home appliance like a refrigerator, dishwasher, washer/dryer, or oven, then you will want to take a look at Krillion.com. Krillion allows users to select an appliance and view price information from local retailers. The system is not perfect, some outlet stores are not listed for example, but it is a great place to start.
Just a year or two ago, consumers were paying premiums of thousands of dollars and ignoring desired options to simply purchase a hybrid car. Today, manufacturers of fuel-efficient hybrid cars are giving big incentives, including low interest financing options and price discounts, to sell the hybrids. Coupled with federal tax incentives, if you've been interested in better insulating yourself from fluctuating gas prices by buying a hybrid, the time might be right. Read this post to find out why.
Yes, ladies and gentlemen, never pay for directory assistance again...well, as long as these companies stay in business, so take advantage of it while you can. 1-800-Free411 and 1-800-411Save both offer entirely free directory assistance services. How? Advertising, of course. But don't worry, the ads are only around 10 seconds long and both services operate fast and efficiently. Sitting through 10 seconds of ads will feel like steal when you consider that directory assistance can cost $1.50-$3.50 through wireless and long distance providers.
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UCAN's affiliate New Media Rights is hosting a discussion forum on the future of media and journalism in San Diego. Join in on the discussion now!
How to protect your own blog or website from liability for user generated content
Is Youtube putting advertisements on user videos without permission?
Essential free and open software toolkit for consumers
How to find free music, images, and video you can use or remix in your own creative works
How to Listen to Music on the Internet for Free...Legally
How to make a Podcast... for free
Visit NewMediaRights.org
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What are you packin? Is it anything like UCAN's new and improved Consumer Complaint Directory? If not, you should really pick up a copy. This thing is chock-full of hard-hitting consumer punch.
