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Is your broadband connection a turtle or a rabbit? Some consumer tools for dealing with a slow internet connection?

Is your internet connection slower than Congress trying to pass health reform? If so, here is some good news. There are some new and useful tools to help you deal with your dragging broadband. 

Jim Barrett Resigned! - San Diego's water leader steps down

San Diego's water leader resigned - UCAN success story? Read more after the jump.

LTD Financial Services, LP Debt Collectors Consumers Beware

Consumer beware.  LTD Financial Services, LP is a debt collection company that appears to harass and use abusive collection tactics on consumers whether they owe a debt or not.  One of our UCAN senior members was a victim of this practice. Our Chinese senior complainant was called incessantly and neighbors and family members were called to try to humiliate her into paying this debt.   Read More!

Ditching the Ball and Chain: A case for pre-paid cell phones

Tired of the same old ball and chain you fall asleep to every night and wake up to every morning? Fed up with the monthly recurring burden you pay the ball and chain just to be able to talk when and where you want? No, this isn't about an over-protective parent or significant other.  We are talking about your cell phone contract. A pre-paid cell phone plan might just provide you with an escape from the monthly  burden.that some refer to as a wireless bill.

Baseline Water Department Fees: Not just a drop in an already large bucket

Rising water costs! Panic! Chaos! Anarchy! Recently, we've received many calls from loyal members and viewers rightfully angry about their high water bills. While we are ramping up to scrutinize City Water & Sewer department rates and operations, we want to give you an explanation of a portion of your bill--specifically, the baseline fees.

Consumer Alert - DirecTV Complaints On Rise

UCAN has received many complaints about DirecTV from disgruntled consumers. If you're a victim of DirecTV, please file an online complaint with UCAN's Fraud Squad. If you signed up for a bundled AT&T / DirecTV package in California, you may also want to file a complaint with the California Public Utilities Commission at https://ia.cpuc.ca.gov/cimsapp/

Read more

AT&T U-verse: Glitches, Gotchas and Gratitude

Considering AT&T U-verse as an alternative to your cable company?   Here's one man's experience with both U-verse and Time Warner here in San Diego.  It is worth considering both.  AT&T offers better value than TimeWarner.   Then again, Nieman Marcus seems to offer better value than Time Warner - San Diego.

Net Metering "True Up" Period Selection explained

If you just received a notice from SDG&E outlining options for a True-Up period selection you might be scratching your head.   We've done the scratching for you and have two suggestions for how you should so select.    And if you are considering installing solar panels at your home, you may want to read this.   It pertains to you too.  (not U2....they don't live in San Diego)

Cox Celebrates New Year By Charging New Fee and Raising Existing Fee

Starting January 1, 2010, Cox customers will see a slight increase in their monthly bill. Cox is both charging a new fee, the Regulatory Cost Recovery fee, and raising an existing fee, the Universal Service Fund fee



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