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California's statewide drought - what do we do?

Today Governor Arnold Schwarzenegger proclaimed a statewide drought and issued an executive order addressing the urgent situation in California. To read the press release, click here. But does the Governor's actions really make a difference?

Cox Bill Increases July 2008

The Cox May bill includes an insert that gives notice to customers about July 2008 rate increases. The notice says, "new rates for pay-per-use calling features effective 7/1/08.

Solitude in Borrego Springs

What a moving experience it is to hear the 1-1/2 minute soliloquies spoken by citizens who have strong feelings about the proposal. Mothers, fathers, kids, cowboys, riders, runners, homeowners, boy scouts, business owners, advocates for the power lines, advocates against the power lines, biologists, engineers... all of them tax payers, all them rate-payers. Read more.

May 8, 2008: Final report from the Sunrise Powerlink hearing room

It is May 8th and the evidentiary phase of the Sunrise Powerlink hearings are finally over. It took the better part of two years to get here. What I can say today is that based upon what has occurred in the CPUC evidentiary hearing rooms throughout 2007 and this year is that SDG&E's case has effectively fallen apart. Here's a sneak peak at the final outcome: Read More.

Sprint surcharges while stock sinks - No monthly fee, San Diego Pioneer Plan adds charges

My wireless phone plan, from 1997, has no monthly charges. That is why I jumped at it and have held on to it. I accepted the terms of the Pioneer Plan and I have kept my end of the contract, for all these years, along with thousands of other San Diegans. I wish I could say the same for Sprint.

Skype Pro customers who paid $36 for one year of "unlimited" service charged additional $3 a month and limited to 3000 minutes

Skype Pro Customers who signed up for 12 months of unlimited service at $36 seem to be running into some problems and hidden gotchas with Skype.

I'd like my NEXT paycheck in Pesos, please!

Being prescient after making against-the-grain predictions is a UCAN tradition. Now that the price of oil has reached $105 a barrel, the mainstream media is finally admitting what we've been saying for years: that OPEC's price "increases" aren't really increases at all - what's really happening is that the dollar's value is dropping so quickly that it takes $105 in U.S. dollars to buy what used to cost $75 U.S.  Not only that, these cuts in the value of the dollar actually help the U.S. Treasury pay its debts. Good for Uncle Sam ... bad for you ... especially if you happen to live in America. More.

Unlike Britney Spears, Michael Shames WILL be appearing on the Dr. Phil show

Britney Spears has declined to appear on the Dr. Phil show, but recently UCAN's Executive Director, Michael Shames, was drafted to help Dr. Phil explain to his viewers why it is not necessary to use violence when dealing with large utilities. 

The program airs on Thursday, January 31, and you can read the preview for "vigilante justice" here.

Dr. Phil's patient will be a 75-year old granny named Mona Shaw. Shaw received national notoriety and an almost cult-following after she visited a Comcast office on August 13, and smashed up the company's equipment with a hammer.

Hopefully, Michael will have the opportunity to show Mrs. Shaw how to properly complain to a large, uncaring utility with bad customer service.  His organization, UCAN, specializes in resolving difficult utility complaints on behalf of its 33,000 members.

75-year-old granny brings hammer down on Comcast

Mona Shaw did to her cable and phone company what many of us only fantasize about ... More

Three tough consumer Advocates and a snarling consumer watchdog
If only Mona Shaw had known about
the UCAN Fraud Squad ...

 

Pete Domenici: Fighting hard to keep America weak

Energy "independence" bill passes through the Senate like a kidney stone

Today, Senator Pete Domenici of New Mexico took a courageous stand against energy independence by making sure that the world's most profitable oil companies get to keep massive tax breaks. More.



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