Keep up with UCAN.org by following us on Twitter!

Thanks for visiting UCAN.org! Please remember our services are available because of grassroots donations from people like you. Please help us continue our work with a donation of any amountClick here to visit our secure donation page.

Want a new cell phone plan without paying to cancel your current contract? Try Cellswapper.com

There may finally be a way around those nasty early termination fees levied by the major cell phone providers. Cellswapper.com gives users the ability to literaly swap cell phone contracts with other users. Think of it as the cellular contract equivalent to Ebay. Users can "sell" their phone contract without incurring a cancellation fee and "buy" contracts from others without paying an activation fee. This is a great solution if you are looking for a short term cell phone plan (contracts are availbe for as short as one month) or if you're stuck in a plan that isn't meeting your needs. Two other similar sites include: CellTradeUSA and Resellular.com.

Comparison shop on Krillion for refrigerators, dishwashers, and more

If you are in the market for a major home appliance like a refrigerator, dishwasher, washer/dryer, or oven, then you will want to take a look at Krillion.com. Krillion allows users to select an appliance and view price information from local retailers. The system is not perfect, some outlet stores are not listed for example, but it is a great place to start.

Cingular(now AT&T) "fewest dropped calls" myth debunked in new federal lawsuit

A new federal lawsuit1 in the U.S. District Court for the Northern District of California details how Cingular's advertising claims of being the carrier with the "fewest dropped calls" lured consumers to Cingular's service. The complaint explains how these advertising claims were made while Cingular was in fact one of the worst wireless providers in many major markets. At UCAN, Cingular(now AT&T) is one of the companies consumers complain of most. You can see UCAN's various actions against Cingular here and here. If you have a complaint about Cingular, let our fraud squad help you out by clicking here!

"According to Kaltwasser's complaint, filed in the U.S. District Court for the Northern District of California, Cingular misrepresented the findings made by Telephia, a data provider for the telecommunications industry.

Cingular conducted a widespread ad campaign based on what it claimed was a study by Telephia that rated Cingular as having the fewest dropped calls of any wireless carrier in the country.

In fact, Kaltwasser alleges, Telephia actually concluded that Cingular did not have the fewest dropped calls in several major markets, including New York, Chicago, Houston and Los Angeles.

Moreover, independent studies by two other companies, J.D. Powers & Associates and Consumer Reports, found Cingular to be the worst or one of the worst carriers in dropped-call performance, Kaltwasser says."

Read the whole story by clicking here!

Kaltwasser v. Cingular Wireless LLC, No. 07-0411, complaint filed (N.D. Cal. Jan. 22, 2007).

Just when you thought your electric, phone, water, and gas bills were ridiculous!

If you thought your electric, phone, water, and gas bills were the worst to be found, think again. 1300 residents in Weatherford, Texas recently received utility bills from the Dataprose company that reached into the billions! According to local news station KHOU 11:

" Penny Dawson thought her utility bill was getting a bit high. But nothing prepared her for a $24 billion bill. Dawson was one of about 1,300 Weatherford utility customers who received billion-dollar bills in the mail this week... Dawson said she opened her bill on Tuesday to find she had been charged $3.66, had a deposit of $71,222,200,601 and had a total amount due of $24,200,700,004."It's the funniest thing I have ever seen," she said. Her utility bills normally average $250."

Read the whole story by clicking here.

Skype offers unlimited local and long distance phone service cheaper than Verizon, AT&T, and SBC

Why pay $600-$840 per year for unlimited local and long distance service from Verizon when you can get the same from Skype for only $29.95 per year? Skype enables consumers with a broadband Internet connection to make phone calls through their computers using Voice over Internet Protocol (VoIP) technology. If you'd like to try it, you can download Skype and call other Skype users anywhere in the world for free.

Cheap phone card gives consumers low cost long distance alternative

Calling cards are a great alternative to the over-priced long distance plans being offered by the major carriers, and 99 Cents Only just might be the best. For 99 cents, you receive 99 minutes of long distance air-time. Unlike traditional long distance providers, no long-term commitment is required, and there are no set-up or cancellation fees. Find a store that sells 99 Cents Only phone cards near you.

For whom the water bill flows... Some answers as to where increased water & sewer rates will be used by the City of San Diego

This article from voiceofsandiego.com is an example of why this process is far too short for proper analysis of the proposed water & sewer rate increases. The article explains how about $1 in every $7 of rate increase will be going to the City's crippling pension and retiree health care, not to infrastructure repair and improvement. A February 27th final date for deciding rate increases is simply not enough time to ensure that these rate increases don't unfairly burden certain ratepayers versus others.



Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!

Utility Consumers' Action Network

(619) 696-6966 or file a complaint about a company online.

Terms & Conditions

UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.

That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.

See our Privacy Policy and Copyright Policy, Some Rights Reserved