Home

Keep up with UCAN.org by following us on Twitter!

Thanks for visiting UCAN.org! Please remember our services are available because of grassroots donations from people like you. Please help us continue our work with a donation of any amount.  Click here to visit our secure donation page.

RegisterFly domain registration and web hosting scam

Posted May 30th, 2007 by brandon

UCAN recently received a complaint regarding the domain name registration and web hosting services of RegisterFly.com:


I used Registerfly.com to purchase my webname (xxxxxxx) and for service. When my name was due to be renewed in Dec. 06, I renewed it, twice, but it never showed renewed. Now my webname has been purchased by xxxxxx. Is there any way I can get my webaddress back?


Thanks, xxxx xxxxxx

RegisterFly was a somewhat reputable company a number of years ago, but in the past year or two their services have declined. The number of consumer complaints skyrocketed (read the horror stories at the falling bullets, or here, here, and here) and it appears that RegisterFly simply stopped renewing a large number of its customers' domains. This all culminated in ICANN's termination of RegisterFly's accreditation in March 2007.

Fear not RegisterFly customers! On May 29, 2007, GoDaddy.com announced that it will help RegisterFly by taking over more than 850,000 domain names. New GoDaddy.com customers can call a dedicated 24-hour hot line at (480) 366-3500 or visit www.godaddy.com/welcomeregisterfly for more info.

Filed Under
Money & Privacy Consumer Scam -
Internet & Media Broadband ISPs -
Add new comment

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

thinks

On August 16th, 2009 naga (not verified) says:

thinks

Next

On March 16th, 2008 Faisal Abdullah (not verified) says:

Yes you are right at pointing out that why your drivers license was previously ok and then all of a sudden after a particular raised problem it was not liked by them. Any way what happened next?

GoDaddy horror story

On December 14th, 2007 Peter (not verified) says:

GoDaddy took over my RegisterFly registered domain neuronica.com
Then the horror started

It is unbelievable how the guys from GoDaddy's privacy department dealt with me.
I have a domain neuronica.com which was transfered to GoDaddy.com some times ago.
I have a customer logon id with goDaddy.com
One week ago I tried to renew my domain, ut was asked to pay for a privacy protection - a feature that I don't need and never bought from GoDaddy.
I was told by a customer representative that in order to renew w/o paying for privacy, I needed to go to my GoDaddy account and remove the privacy protection.
When I tried to do this I was asked for a domainsByProxy logon id, which was obviously different from my GoDaddy id.
I tried to retrieve it (by using the procedure listed on the website). The ID was supposed to be e-mailed to me but I have never received any e-mail from domainsByProxy.
I spoke again with a cust. representative and he told me that presumably I need to give you an e-mail address by filing out and faxing you a form.
I did this, but received an e-mail from the privacy department that my id was not readable.
Since I cannot control the quality of your faxes I e-mailed you a scanned copy of my id.
I again received the standard answer that it was not readable
I asked them more than 10 times what exactly in the Id is not readable and I again received the standard answer that the id was not readable
I called today again and after nearly an hour spent on the phone, the cust. representative told me that they told him that the privacy department didn't like my scanned picture and wanted a better picture.
Well - several months ago, when I needed to get a goDaddy logon id, I scanned and sent them my drivers license and back then exactly the same scanned picture was good enough.
You can double check that I sent you the same scan and it worked.
I don't see why the same scan of the same id does not work now for another department of the same company.
This madness is going on for one week

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Allowed HTML tags: <em> <p> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <!--break-->
  • Lines and paragraphs break automatically.

More information about formatting options



Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!

Utility Consumers' Action Network

(619) 696-6966 or file a complaint about a company online.

Terms & Conditions

UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.

That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.

See our Terms of Use, Privacy, and Copyright complaint policies as well as our Content Reuse Policy, Some Rights Reserved.