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thinks
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Yes you are right at pointing out that why your drivers license was previously ok and then all of a sudden after a particular raised problem it was not liked by them. Any way what happened next?
GoDaddy horror story
GoDaddy took over my RegisterFly registered domain neuronica.com
Then the horror started
It is unbelievable how the guys from GoDaddy's privacy department dealt with me.
I have a domain neuronica.com which was transfered to GoDaddy.com some times ago.
I have a customer logon id with goDaddy.com
One week ago I tried to renew my domain, ut was asked to pay for a privacy protection - a feature that I don't need and never bought from GoDaddy.
I was told by a customer representative that in order to renew w/o paying for privacy, I needed to go to my GoDaddy account and remove the privacy protection.
When I tried to do this I was asked for a domainsByProxy logon id, which was obviously different from my GoDaddy id.
I tried to retrieve it (by using the procedure listed on the website). The ID was supposed to be e-mailed to me but I have never received any e-mail from domainsByProxy.
I spoke again with a cust. representative and he told me that presumably I need to give you an e-mail address by filing out and faxing you a form.
I did this, but received an e-mail from the privacy department that my id was not readable.
Since I cannot control the quality of your faxes I e-mailed you a scanned copy of my id.
I again received the standard answer that it was not readable
I asked them more than 10 times what exactly in the Id is not readable and I again received the standard answer that the id was not readable
I called today again and after nearly an hour spent on the phone, the cust. representative told me that they told him that the privacy department didn't like my scanned picture and wanted a better picture.
Well - several months ago, when I needed to get a goDaddy logon id, I scanned and sent them my drivers license and back then exactly the same scanned picture was good enough.
You can double check that I sent you the same scan and it worked.
I don't see why the same scan of the same id does not work now for another department of the same company.
This madness is going on for one week
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