Executive Director and Co-founder, Utility Consumers' Action Network (UCAN) a non-profit consumer watchdog group made up of 31,000 San Diego house­holds and small businesses. Represents the interests of San Diegans in energy, telecommunication and Internet matters before the state and federal regulatory bodies. Also serves as an expert witness and attorney on behalf of UCAN and an adjunct professor at University of San Diego School of Business. Authored the recent someday-to-become-a-best-seller: "Secrets of the World's Greatest Consumer: Essential Consumer Tools for the 21st Century ", a 300+ page slightly irreverent guide to new tools and strategies used by consumers in dealing with most retailers.

Charles Langley joined UCAN in 1996. He publishes the UCAN Watchdog, and started the UCAN Gasoline Project. More.

Sue recently appeared on ABC's Good Morning America. Watch here.

Practices public interest and consumer law in the areas of telecommunications, energy, and intellectual property. Art is also the architect and creator of the new UCAN.org as well as the founder of UCAN's New Media Rights project at NewMediaRights.org.

Currently counsel in UCAN's federal class action against Sprint Nextel for illegally billing taxes, fees, and text message charges on data broadband services plans, AT&T Mobility Ethiopian Roaming Overcharges and Cramming complaint, CPUC complaint regarding MCI and involved in SDG&E rate increases case, among other cases and disputes. As law clerk in 2005, assisted in original drafting of UCAN's Ringtone and Text Message complaints against Cingular and Sprint, which were reported on in the New York Times and Wall Street Journal, among other media.

• Member of the California Bar (admitted 2006)
• Member of the San Diego County Bar Association

Recent interviews:

• Discussion of the FCC's recent review of ETF, and possible federal preemption of current lawsuits with NBC.
• Regarding subscription media and data services with the Seattle Public Intelligencer
• Recent cell phone lawsuits and the legal climate in the industry with Businessweek
• Verizon's takeover of SureWest and the consequences for consumers with the Sacramento Bee
• Regarding UCAN's federal class action against Sprint with Fiercewireless.com and NBC San Diego.
• Video on tips and pitfalls of buying a cell phone with NBC San Diego
• A discussion of arbitration and alternative dispute resolution for consumers with Professor Linda Fritz on the UCAN.org podcast
• News interview on Iphone hacks, open networks, and cancelling your cell phone contract

The most elite member of the UCAN staff, Max (um, 00K9) is renown for his ability to get tough for consumers while still looking adorable.

Geoffrey covers water policy for UCAN, finding ways to increase our region's water efficiency while looking out for the rights of individual consumers. He can often be seen going after water hogs with the admonition, "Curb your water use! We live in a desert!" more

Awarded the UCAN "Super Awesome" Award for website achievement for May, 2008.