Utility Watchdog in San Diego

Resource Page



  • California Public Utilities Commission (CPUC) – “The CPUC regulates privately owned electric, natural gas, telecommunications, water, and transportation companies. The CPUC also regulates the safety of both publicly and privately owned railroad and rail transit companies/agencies, and rail crossings.”
    • Filing Complaints: http://www.cpuc.ca.gov/complaints/
    • Information on the Energy Savings Assistance Program for various electrical utilities including SDG&E, SoCalEdison, PG&E, and others:
    • Proceedings and Related Documents (including ability to subscribe to receive documents from ongoing proceedings): http://www.cpuc.ca.gov/proceedings/
    • Consumer Information, including various state-sponsored discounts and programs to provide access for eligible customers based on disability or financial need: http://consumers.cpuc.ca.gov/default.aspx
    • CPUC Public Advisor’s Office – “The Public Advisor's Office provides procedural information to individuals and groups who want to participate in formal proceedings at the California Public Utilities Commission (CPUC).” http://consumers.cpuc.ca.gov/pao/
  • San Diego City Council Districts and Representatives. – Your City Council Member's office staff can assist citizens with city services, including various utility problems.
  • 2-1-1 San Diego is a facilitator and referral site for a very broad range of public services and programs. Come to UCAN first for utilities issues, but 2-1-1 is outstanding for other referrals and assistance. They maintain a publicly searchable database of over 15,000 community resources, as well as facilitating access to programs such as CalFresh, Medi-Cal and Covered California. From their “About Us” page: “2-1-1 San Diego's mission is to help people by connecting them efficiently to services and provide vital data and trend information for proactive community planning.“ http://www.211sandiego.org/new/index.html